Fulfillment Associate Customer Service

JL Jennifer Lemora

Apache Junction, ARIZONA ***** 623-***-****

**************@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Reliable Warehouse Assistant with Number years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

SKILLS Performance Goals

Monthly Inventory

Exceptional Time Management

Skills

Computer Tracking Software

WORK HISTORY WAREHOUSE FULFILLMENT ASSOCIATE 12/2022 to CURRENT Amazon Phoenix, AZ

Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors. Pack shipment order in Appropriate size shipping boxes with tape and packing materials.

Finding orders ready to ship, quickly, speed walking 10 hour daily. Scanning bar codes, and checking for damages.

Reporting missing items, damaged items And un-scannable barcodes. RIDE SHARE DRIVER 12/2018 to CURRENT

Uber Scottsdale, AZ

Checked vehicles for adequate supply of fuel, oil and other necessary fluids.

Planned routes based on knowledge of local areas, GPS information and customer preferences.

Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

APPOINTMENT SETTING MARKETING MANAGER 03/2015 to 04/2019 Rainsoft Water & Air Purification Tempe, AZ

Managed a team of 30+ face-to-face appointment setting marketers. Recruiting, hiring, training, Writing schedules for over 60 locations across Arizona. Setting up and maintaining marketing material at contracted businesses. Setting up and working marketing home shows at various places including Home Depot.

Maintaining an ongoing close relationship with management and employees in contracted stores Throughout Arizona, including Home Depot's JCPenney's and Costco.

JEWELRY STORE MANAGER 05/2003 to 11/2005

Kay Jewelers Springfield, OR

Controlled resources and assets for department activities to comply with industry standards and government regulations.

Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Developed detailed plans based on broad guidance and direction. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Achievements in sales and Diamond shows.

MULTI-STORE MANAGEMENT 04/2000 to 05/2003

Sunglasses Hut Eugene, OR

Involved associates in decision-making processes to empower team and drive continued successes.

Merchandised products beautifully with attractive displays. Conducted inventory analysis for theft Prevention. Was Given the responsibility Team leader for our district, responsibilities were motivational morning emails, training new managers in other stores and helping struggling managers with merchandising and every day management responsibilities

CERTIFICATIONS Diamond Tallardy certificate 2013 with diamond council of America Professional fitness trainer certified in 1999 working at 24 hour fitness.

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