Page * *

Manoucheka Manners

Managerial Profile

adwwrh@r.postjobfree.com • 850-***-****

LinkedIn • Tallahassee, FL 32303

Summary

Highly organized and results-driven professional with 15+ years of experience in optimizing organizational processes and developing efficient operations models. Skilled in leading teams, creating strategies, and recruiting staff to ensure organizational success. Proven track record of delivering innovative solutions to complex business challenges and driving revenue growth. Expertise in Medicare billing procedures, navigating complex regulations to ensure maximum reimbursement.

Areas of Expertise

Operations Management

Office Management

Administrative Support

Customer Service

Payroll & Billing

Account Management

Database Management

Healthcare Management

Team Management

Records Management

Relationship Management

Confidential Correspondence

Professional Experience

AR Management Group, FL 2016 – Present

Operations and Administrative Manager

Demonstrate expertise in payroll management, ensuring compliance with regulatory requirements and timely distribution of payments. Communicate with various insurance payers, leveraging strong relationships to ensure prompt resolution of billing issues. Manage file claim appeals with insurance companies, advocating for maximum reimbursement and driving revenue growth. Maintain strict confidentiality and handles sensitive information with discretion and professionalism.

● Implemented strategies to boost profitability by leveraging market data reports, identifying opportunities for optimization, and canceling underutilized services. Tallahassee Cancer Institute, FL 2007 – 2018

Office Manager

Streamlined transition to new EMR program by accurately and efficiently scanning patient charts. Coordinated and optimized schedules, events, and travel arrangements to achieve individual and departmental objectives. Implemented front office procedures to enhance service and align with company objectives. Communicated effectively with patients regarding Explanation of Benefits (EOBs) and ensured accurate posting to patient accounts. Reviewed and adjusted patient statements for accuracy, providing critical support and cultivating long-term client relations.

● Collaborated with physician to establish thriving medical practice, contributing to the growth from inception to multi- million-dollar enterprise.

● Demonstrated expertise in CPT and ICD-10/ICD-9 coding and comprehensive knowledge of HCPCS codes, ensuring accurate charge entry adhering to HIPAA regulations related to maintaining patient confidentiality. Additional Experience

Pharmacy Tech II, Pharmerica, Inc., FL

Page 2 2

Education

Master of Business Administration

Kaplan University, FL

Bachelor of Business Administration

American InterContinental University, FL

Associate of Science in Healthcare Management

Ashworth College, GA

Associate of Arts

Tallahassee Community College, FL

Licenses & Certifications

Pharmacy Technician

Home Health Aide

CNA

EKG CPC

Phlebotomy

Laboratory (Hematology Analyzer)

CPR

Technical Skills

EMRs: MedcomSoft EclinicalWorks AllegianceMD Mckesson Athena Clearinghouse: Emdeon Availity Gatewat Apex

MS Office Suite

Contact this candidate