Administrative Manager
Resume:
Manoucheka Manners
Managerial Profile
**********@*****.*** • 850-***-****
LinkedIn • Tallahassee, FL 32303
Summary
Highly organized and results-driven professional with 15+ years of experience in optimizing organizational processes and developing efficient operations models. Skilled in leading teams, creating strategies, and recruiting staff to ensure organizational success. Proven track record of delivering innovative solutions to complex business challenges and driving revenue growth. Expertise in Medicare billing procedures, navigating complex regulations to ensure maximum reimbursement.
Areas of Expertise
Operations Management
Office Management
Administrative Support
Customer Service
Payroll & Billing
Account Management
Database Management
Healthcare Management
Team Management
Records Management
Relationship Management
Confidential Correspondence
Professional Experience
AR Management Group, FL 2016 – Present
Operations and Administrative Manager
Demonstrate expertise in payroll management, ensuring compliance with regulatory requirements and timely distribution of payments. Communicate with various insurance payers, leveraging strong relationships to ensure prompt resolution of billing issues. Manage file claim appeals with insurance companies, advocating for maximum reimbursement and driving revenue growth. Maintain strict confidentiality and handles sensitive information with discretion and professionalism.
● Implemented strategies to boost profitability by leveraging market data reports, identifying opportunities for optimization, and canceling underutilized services. Tallahassee Cancer Institute, FL 2007 – 2018
Office Manager
Streamlined transition to new EMR program by accurately and efficiently scanning patient charts. Coordinated and optimized schedules, events, and travel arrangements to achieve individual and departmental objectives. Implemented front office procedures to enhance service and align with company objectives. Communicated effectively with patients regarding Explanation of Benefits (EOBs) and ensured accurate posting to patient accounts. Reviewed and adjusted patient statements for accuracy, providing critical support and cultivating long-term client relations.
● Collaborated with physician to establish thriving medical practice, contributing to the growth from inception to multi- million-dollar enterprise.
● Demonstrated expertise in CPT and ICD-10/ICD-9 coding and comprehensive knowledge of HCPCS codes, ensuring accurate charge entry adhering to HIPAA regulations related to maintaining patient confidentiality. Additional Experience
Pharmacy Tech II, Pharmerica, Inc., FL
Page 2 2
Education
Master of Business Administration
Kaplan University, FL
Bachelor of Business Administration
American InterContinental University, FL
Associate of Science in Healthcare Management
Ashworth College, GA
Associate of Arts
Tallahassee Community College, FL
Licenses & Certifications
Pharmacy Technician
Home Health Aide
CNA
EKG CPC
Phlebotomy
Laboratory (Hematology Analyzer)
CPR
Technical Skills
EMRs: MedcomSoft EclinicalWorks AllegianceMD Mckesson Athena Clearinghouse: Emdeon Availity Gatewat Apex
MS Office Suite
Contact this candidate