Data Entry Closing Coordinator

Laura A. Bloom

**** ******** ****** *******, ******* 32771

********@*******.***

Phone 407-***-****

To obtain a position with a well-established business with a stable environment that will lead to a lasting relationship and the possibility of advancement.

One-of-a-kind professional with a 23+ year record of achievement; demonstrated success in meeting and exceeding many company objectives, goals, and targets. Providing award-winning leadership in highly competitive markets utilizing an extensive background of experience.

Skills

Positive approach, creative thinker

Adapts with ease to fluid environments

Client and leadership communications, client-oriented

Works well independently, excellent team player

Detailed-oriented, excellent relationship-building and project management skills

Capable of completing multiple tasks at a time under tight timelines

Cross-trained across multiple field positions

Administrative support, clerical, customer service, data entry, agency, credit

Implementing company policies and field regulations, quality, record keeping, research, report writing, swift

Work History

CLOSING COORDINATOR, June 2019 – September 2022; December 2014 – January 2019

FBC Mortgage, LLC, Orlando, Florida

Initial responsibility was loan set up with advancement within the first year to facilitating loan disclosures within the required time constraints. Promoted to a Closing Coordinator position managing all details of the loan to assure time sensitive closing within federal guidelines. Gatekeeper of all communications between internal and external clients to secure loan closure within contracted date and before lock expiration. Reviewed for accuracy all documentation regarding title vesting and recording of all mortgage documents. Closed an average of 150 loans monthly equating to 39.6 million in monthly funding.

Audited documents noted issues and pursued resolutions.

Estimated closing dates and scheduled meetings

Gathered, organized, and tracked field paperwork

Continually stayed up to date on mortgage rates and related Real Estate news

Worked closely with clients to get the appropriate loans, inspections, and credit reports

Met all monthly and quarterly sales goals

Maintained connection with clients to encourage repeat business and referrals

MORTGAGE LOAN SPECIALIST, 10/2010 to 06/2012

SunTrust Mortgage, Maitland, Florida

Began the position as a temporary employee through a temporary agency and was later hired on by SunTrust as a permanent employee when the temporary contract ended.

Responsible for performing a variety of routine and non-routine loan setups, operations, customer service or administrative support duties such as data entry, record keeping, research, report writing, escrow, account reconciliation, telephone inquiries, internal/external customer requests, research, and correspondence as described by department policies and procedures.

Responsibilities may include completing requests from customers (internal or external) regarding account information, regulations, special promotions, and bank policies by phone or in writing.

PRODUCTION LOAN CONSULTANT, 05/1996 to 06/2009

Wachovia Mortgage, Maitland, Florida

Performed a wide range of administrative and clerical duties to the mortgage loan department and supported the team with swift and positive resolutions.

Acquired extensive knowledge of processing and interfacing skills within the department.

Ordered appraisals, credit reports, titles.

Verified employment and assets on all accounts.

Resolved accounting issues, prioritized workloads, met tight deadlines, and utilized a variety of software programs to produce high quality work that resulted in fewer emergencies.

Managed some operational and administrative matters as well.

Volunteer, 01/2012 to 01/2013

Faith in Action- Dunedin, FL

Sent email reminders regarding upcoming volunteer events to community leaders and civic groups

Determined customer needs by asking relevant questions and listing actively to the responses

Worked with management team to implement the proper division of responsibilities

Volunteer, 08/2018 to 12/2019

Lakemont Elementary- Winter Park, FL

Story time

Education

1988

Sandusky High School- Sandusky, Ohio

Additional information

AWARDS OF EXCELLENCE, Wachovia Stars, Wachovia Mortgage, 1999-2001. Striving Thinking Accomplishing Resolving. Wachovia Mortgage, 2006, Award of Excellence and Most Valuable Player

Accomplishments

Recipient of 2007 Key Contributor of Closing Loans Award

“I WISH I HAD TEN OF HER!”, Said AJ Adamczak with over 30 years’ experience in management,

Area Sales Manager with Fifth Third Bank; 407-***-****

FBC Mortgage Recommendations

Kevin Benson, Account Representative for FBC; 407-***-****

Moira Laird, Closing Coordinator Supervisor for FBC; 407-***-****

Contact this candidate