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Customer Support Sales Manager

Location:
Bengaluru Nagara, Karnataka, India
Posted:
May 04, 2023

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Resume:

CURRICULUM VITAE

A.DIL NAWAZ KHAN

** *** ** ***** ********** IN SALES

CURRENTLY

SALES MANAGER IN GLOBUS ENTERPRISES, DOHA, QATAR

QATAR EXPERIENCE AS A PRODUCT MANAGER – ORIENTAL TRADING COMPANY-QATAR

QATAR DRIVING LICENCE

SAUDI DRIVING LICENCE

B.E – MECHANICAL ENGINEERING.

Carrier Objective:

Offering over 14 years of strong track record of extraordinary performance & experience as a Customer Relations, Sales & Marketing & Customer Support in the construction Industry. Seeking career advancement at a Managerial level across functional areas in Sales & Marketing Sector.

1 Optimizing business operations and development, understanding competition and achieving high productivity standards. Possessing valuable insights and expertise of over 14 years of Operations in Sales & Marketing.

2 Proven expertise in Sales, excellent team coach and team leader with motivating and team development skills.

3 An articulate communicator with proven presentation, interpersonal and negotiation skills and ability to work under pressure in fast-paced, competitive customer sensitive environment. Expertise in:

Sales Planning & Execution

Team Leadership & Management

Client relations management

New Strategic Plans

PROFESSIONAL EXPERIENCE

1)

Employer: -GLOBUS ENTERPRISES WLL

Designation: -SALES MANAGER

Duration: - currently working from 2021 SEPTEMBER

Location: - DOHA, QATAR

At Globus enterprises began in 2011 as a small establishment and currently have a string of projects under the belt ranging from FIFA Stadii, Schools, Hospitals, Oil field to many other sectors.They have a team of strong individuals who are experienced in their field of work and dedicated to each project who take pride in their work and commitment.

Dealing with the following services:

1) Technical inspection of buildings

2) Building maintenance services

3) Equipment rental services

4) Manpower

5) Total roofing solutions

1) Sandwich panel, standing seam roof

2) Wall cladding

3) Skylights

4) Safety lines

5) Roof hatches

6) Industrial fabrication

JOB ROLES

Support sales executives with solution selling into prospect account base

Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles

Model the financial business case associated with each sales opportunity

Successfully match customer plan/requirements to proposed solutions

Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition

Manage all technical aspects

Effectively communicate client needs to the R&D teams for future product enhancements

Collect and document competitive intelligence

2)

Employer: -STROKE EQUIPMENTS INDIA PVT LTD

Designation: -Regional Sales Head

Duration: - worked from 2019 JAN to 2021 Aug

Location: - BANGALORE, INDIA

Stroke equipments India PVT LTD is a company backed by 100 years of experience in the field of construction equipments. Every customer is treated as a family of stroke wherein we make sure that each and every member of our family is less burdened with the help of new technology collaborated with utmost experience

Dealing with the following equipment’s:

1) Concrete equipment

2) Rebar cutters and Benders

3) Compaction equipment

4) Material handling

5) Lap equipments

6) Concrete Mixers

7) Mini Excavators

JOB ROLES

Counsel, train and guide direct reports to drive organization plans for achieving sales goals. Hire, train, set goals and monitor performance of sales representatives and direct reports. Follow desired standards of consistency, fairness and honesty. Manage company products, services, features and benefits knowledge. Inform on competitive services, promotional matter, and sales technique, pricing and marketing policies.

Analyse account profitability and determine sales technique, advertising and market penetration with sales representatives.

Promote Organization and reaffirm corporate image through ad hoc events and incorporate image into sales effort.

Develop, present and sell value proposition.

Build relationships with professional services consulting and education field managers to develop joint account plans.

Gather and format data and submit responses to RFPs. Define and implement regional sales plans, write presentations, reports and price quotations and support contract negotiations.

Foster relationships with Marketing, Product Support, Global Services, Finance and Engineering employees.

Manage significant opportunity pipeline to guarantee success and regional growth. Strategize sales plans for short and long term objectives. Inform on regional competitive activities and overall market place on time. 3)

Employer: -ORIENTAL TRADING COMPANY LTD

Designation: - Product Manager

Duration: - 5 YRS & 8 Months

Location: - Doha, QATAR.

The company is one of leading distributor of around 48 brands in the field of Oil supplies, Machinery and equipment, Chemicals, water Testing laboratory, Projects Support services and plant hire divisions. I deal with the Product of ATLAS COPCO (Sweden Brand) Light construction Equipment’s and Hand held products.

Dealt with the following equipment’s:

1) Light Compaction equipment’s

2) Concrete Equipment’s

3) Surface finishing equipment’s

4) Hand held pneumatics

5) Hand held hydraulics

6) Hydraulic Breakers.

JOB ROLES

leading the cross-functional team

Sets the strategy and roadmap for a product.

marketing, forecasting, profit and loss responsibilities

Analyze market.

Regular visits and follow-ups to key customers to maintain customer relationship.

Execution & monitoring of annual marketing plan,

Analysis of product performance & sales.

Meet targets and complete activities as per the defined targets

Maintaining reports of sales and stock.

4)

Employer: -ARABIAN AUTO AGENCY CO. LTD

Designation: - SALES ENGINEER

Duration: - 3 Years

Location: - Riyadh, KINGDOM OF SAUDI ARABIA

The company is one of leading distributor of all heavy Construction equipment’s I deal with the Product of WACKER NEUSON’S (Germany Brand) Light construction equipment’s

Dealt with the following equipment’s:

1) Compaction equipments

2) Concrete equipments

3) Surface finishing equipments

JOB ROLES

Identifying markets, prospects and qualifying the prospects

Responsible for timely broadcasting of daily / weekly / monthly Sales Report.

Highlighting growth & performance of different business segments.

Tracking the performance of each business segments against the targets allocated every month.

Coordination with Sales team for supplying the competitor sales reports by observing market.

Knowledge of preparing the quotations as per the customer requirement and do the regular follow-ups to get the business.

Responsible for maintaining all the records of the Customers/Dealers and Taking all necessary action for improving the sales and Customer Relationships.

Identify Business Opportunities,

Develop New Markets and Customers.

Key account management, development,

Execution & monitoring of annual marketing plan,

Identify and communicate market needs,

Acquision, retention and growth of customers,

Customer relations, effective team building,

Achievement of revenue and cost budgets,

Product / market related strategies,

Market Penetration,

Marketing Research,

Analysis of product performance & sales,

Communicate effectively in cross functional teams for complex technical issues and new product development,

Build confidence and commitment in team.

Conferences & Corporate & Product Presentations, Sales Promotion and Training to Marketing Team and staff.

Competitor's activities, Business reporting & Market intelligence 5).

Employer: -OMEGA CONSTRUCTION EQUIPMENT PVT LTD

Designation:-SALES ENGINEER

Duration: - 3 Years

Location: - BANGALORE (INDIA)

PRODUCTS:

HYDRAULIC MOBILE CRANES

TOWER CRANES

Dealt with hydraulic mobile cranes of different capacities e.g.: 11 tones, 12 tones etc. Key Accountabilities:

Handle distribution Network and Channel Market.

Weekly and Monthly Tracking of Performance, data collected through Daily Telephonic Report.

Field contact, on job training to the subordinates for building up their motivation level toensuring Optimum performance.

Monitoring and reporting the competitor activities.

Maintained stable & effective sales team.

Looking after entire Media & various promotional activities for the company.

Develop and Maintain Customer Relationship

Managed a team of Sales & Senior Executives and build up my Sales Team.

Prospecting, Identifying and developing new and existing customer

Maintaining accurate Sales Report (Daily, Weekly, Monthly)

Overall in-charge for the district activities.

Meet targets and complete activities as per the defined targets

Ensure proper sales reports are being maintained.

Daily reporting activities.

Handling operational issues on daily basis.

Team Building and Management –

Training, motivating the team.

It’s a core rural marketing planning of training programmed and execution of the same.

To plan & monitor Daily Maintenance activities

SOFTWARE SKILLS:

Operating system : Windows 98/2000/XP/2007.

Computer packages : M.S Office Auto Cad, M.S WORD M.S EXCEL Educational Credentials

B.E in “MECHANICAL ENGINEERING” from S.J.C.I.T, Chickballapur (INDIA) (2005)

Passed out 10+2 with aggregate of 76% in B.V.H.S. School, Salem, Tamilnadu(INDIA)

Passed out S.S.L.C with aggregate of 75% in B.V.H.S. School, Salem, Tamilnadu (INDIA) Personal Profile

Name : Dil Nawaz khan

Fathers name : AsifAli khan

Date of birth : 28-01-1982

Nationality : INDIAN

Mobile : +974-********

Email : adwwos@r.postjobfree.com

Languages : ENGLISH, ARABIC, URDU, HINDI, TAMIL and KANNADA I hereby declare that the above-furnished information is true to the best of my knowledge. Place: QATAR

Date: (A.Dil Nawaz Khan)



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