Customer Service Assistance

Brooklyn, NY ***** 929-***-**** **********@*****.***

DELSY CASILDO

Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Focused Job Title with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Dedicated cashier and server with Number years of experience in Type establishment. Professional when answering customers' questions and recording order information. Service- oriented with quick delivery of hot food and Action. PROFESSIONAL

SUMMARY

SKILLS ● Customer Relations

● Work Task Prioritization

● Feedback Acceptance

● Cash Register Operation

● Price Identification

● Promoting Loyalty

● Cashier Abilities

● Bagging and Packaging

Answering Customer

Questions

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● Cash Drawer Management

● Customer Assistance

● Guest Satisfaction

● Conversant in Spanish

● Speaking Clearly

CASHIER 06/2021 to 02/2022

Supermarket, Queens, NY

WORK HISTORY

● Helped customers complete purchases, locate items and join reward programs. CARPET CUTTER 12/2020 to 06/2021

Sewing Parts, Brooklyn, NY

STYLIST 06/2020 to 03/2021

Hair Stylist, Queens, NY

CHILDCARE PROVIDER 05/2018 to 10/2019

Home Business, Brooklyn, NY

● Answered questions about store policies and addressed customer concerns.

● Created price tags and merchandise signs.

● Worked flexible schedule and extra shifts to meet business needs.

● Welcomed customers and helped determine their needs. Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

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● Tallied cash drawer at beginning and end of each work shift.

● Worked closely with shift manager to solve problems and handle customer concerns.

● Addressed customer needs and made product recommendations to increase sales.

● Reviewed new promotions and monitored price changes.

● Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

● Processed customer refunds and exchanges according to established guidelines.

● Dismembered items to separate unusable waste from usable product.

● Maintained safety practices and quality controls.

● Used hand tools to complete delicate work.

● Trimmed unwanted materials off desirable Products. Actively listened to customers' requests, confirming full understanding before addressing concerns.

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● Resolved problems, improved operations and provided exceptional service.

● Carried out day-to-day duties accurately and efficiently. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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● Worked with men, women and children to complete Service on daily basis. Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

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● Designed individualized plans to assist customers in healing damaged or dry hair.

● Scheduled customer appointments and rearranged individual time slots to meet demand.

● Recorded notes for future reference about customer preferences and services delivered. Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

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Increased sales Number% by analyzing customer hair care needs and recommending courses of action to boost sales.

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● Monitored current trends to understand fashions and better serve customer needs.

● Enforced rules and managed behavior through developmentally appropriate discipline.

● Maintained effective schedule balance between rest periods, active play and instruction. Applied positive behavior management techniques to enhance social interactions and emotional development.

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● Distributed food, napkins and beverages in preparation for snack time. Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

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International Hight School At Prospect Height, Brooklyn, NY Hight School Diploma, 06/2020

EDUCATION

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