Hospitality

Lisa Palo

Seeking employment in a professional environment where I can diversify and improve on

my many skills. I like to focus on enhancing the company's productivity and reputation while improving my own

Saint Petersburg, FL 33712

adwwly@r.postjobfree.com

+1-727-***-****

Authorized to work in the US for any employer

Work Experience

Server/Head Bartender

Red Lobster - Saint Petersburg, FL

February 2008 to August 2022

Take care of my customers needs, menu knowledge, handle cash, expo, p.o.s. system. Upsell all the time. Manage side work and running side work.

Drink knowledge. Run service bar while run my bar. Prepare night deposit. Keep bar health dept ready. Make sure each guest is greated. Present any new menu items, featured items or drinks. I always make sure each guest has an unforgettable experience.

Server/Hostess

Sea Critters, Inc. - Pass A Grille Beach, FL

November 2019 to July 2021

P.o.s system. Take care of every customers needs. With excellent customer service. Work expo line, to go orders make drinks. Handle cash and credit pymts. Supervisor/Manager

5th avenue vacations

July 2010 to November 2019

Once our company went virtual i was in charge of scheduling. Took any and all escalated calls pertaining to customer service issues. Processed refunds. Took care of any BBB complaints. Booked reservations for clients.

Server/Hostess

Red Lobster - Saint Petersburg, FL

February 2008 to October 2010

Enjoyed taking care of customers needs. Responsible for handling cash and credit cards. Daily goals were to always upsell on drinks and entrees. Knowledge of P..O.S system. Always completed any task given as well as all sidework details.• Handled a high volume of customers regularly

• Took orders

• Served food

• Kept the restaurant clean and sanitary

• Bussed tables

• Set up payments by POS

Server/Hostess

Applebee's - Saint Petersburg, FL

February 2008 to February 2008

Taking care of customers needs. Drink and food knowledge. Expo and run food. Handling cash and credit cards. P.O.S system. Keep restaurant clean and sanitary. Education

Cosmetology

Gwinnett technical institute - Lawrenceville, GA

January 1998 to January 1999

Some college

Skills

• Key Holder

• Onsite

• Busser

• Food Handling

• Host/Hostess

• Serving Experience (10+ years)

• POS

• Restaurant Experience

• Bartending

• Upselling

• Catering

• Food Safety

• Kitchen Experience

• Merchandising

• Food Preparation

• Banquet Experience

• Retail Sales

• Food Production

• Aloha POS (5 years)

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