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Administrative Officer Customer Service

Location:
Potchefstroom, North West, South Africa
Salary:
R13 000 - R15 000
Posted:
May 04, 2023

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Resume:

To whom it may concern

When I learned of your vacancy, I felt compelled to submit my CV for your review. With years of

experience in organizational management and administration, as well as my expertise in overseeing

HR and accounting operations, I feel confident that I would significantly benefit your organization in

this role.

From overseeing day-to-day operations and directing process improvements to forging solid

relationships and propelling staff development, my background has consistently been characterized

by my steadfast dedication to managing fiscal responsibility and achieving organizational objectives.

My proven ability to strategically define and meet goals, along with my communication and time

management capabilities, position me ready to excel in this position.

Consider the following highlights of my qualifications:

• Successfully analyzing budgets, schedules, staffing / resource requirements, and life cycle

• tasks to comprehensively manage all facets of implementation and execution.

• Overseeing HR responsibilities—including staff recruitment / hiring / dismissal, employee

• coaching and training and timekeeping systems to enhance efficiency and productivity.

• Developing solid, trusting relationships with staff, peers, and management teams.

• Utilizing superior presentation, interpersonal, and presentation skills to optimize

• organizational performance.

With my record of success in operations, HR, and process management and administration, coupled

with my team leadership skills and my tireless enthusiasm and dedication, I will certainly surpass

your expectations as your next Administrator. I look forward to discussing the position in further

detail.

Thank you for your consideration.

Sincerely,

Amri van der Merwe.

CAREER HISTORY

CB Security 10/2022 – 2/2023

Position Held – Debtors/Creditors clerk

Duties

• Keep records of payments.

• Identify which accounts are overdue.

• Contact companies or people owing money and

report back to management.

• Reconcile purchase orders to invoices.

• Ensure invoices are accurately captured daily.

• Load payments on the online banking system.

• Ensure that the banking details on supplier

invoices match that of the creditor being paid.

• Respond to all queries relating to payments.

• Load new debtors/creditors on the online banking

system.

• Monitor and validate all invoices.

• Maintain the accounts receivable systems to ensure

complete and accurate records of all funds.

University of the North-West 3/2022 – 9/2022

Protection services

Position Held – Administrative officer

AMRI VD MERWE

Duties

• Issue of Parking tickets.

• Administration of fine system according to internal

policies.

+27-74-463-**** • Control the administration of files to ensure that all

files are handled and cared for according to the

adwwlp@r.postjobfree.com prescribed regulations.

• Execute record management.

Single - One dependent

Mr Price Home 2007 - 2021

Position Held - Manager

id nr - 801-***-**** 082 Duties

• Recruiting, training, supervising, and appraising

English Afrikaans • staff

• Managing budgets

Code – 10 Own transport • Maintaining statistical and financial records

• Dealing with customer queries and complaints

• Overseeing pricing and stock control

• Maximising profitability and setting/meeting sales

• targets, including motivating staff to do so

• Ensuring compliance with health and safety

• legislation

• Preparing promotional materials and displays

• Liaising with the head office.

EDUCATION & TRAINING Jacks Paint 2006 - 2007

Position Held - Cashier

Duties

Mr Price Group Academy • Handle cash, credit or check transactions with

• RDP People, Value & Communication • customers

• Account Management with Co Partners • Issue change, receipts, refunds, or tickets

• POS Administration • Redeem stamps and coupons

• Count money in cash drawers at the beginning and

Grade 12 / Matriculation • end of shifts to ensure that amounts are correct

• Subjects Passed: and

o Afrikaans • that there is adequate change

o English • Resolve customer complaints, guide them and

o Biology • provide relevant information

o Maths

o Science Mr Price - (Clearwater Mall) 2004 - 2005

o Accounting Position Held - Admin Manager

Duties

Microsoft Office Suite • Supporting Employee Relations and People

• Word • administrative tasks as determined by the

• Excel • department’s strategic priorities.

• Powerpoint • Provide adhoc assistance to ensure efficiency and

• workflows within the departments.

• Analyse and draft reports where required.

PRACTICUM EXPERIENCE • General office management.

• Coordinate team meetings and activities.

● Identify complex problems and review related Mr Price Home 2003 - 2004

information to develop and evaluate options and Position Held - Cashier

implement solutions. Duties

• Operating point of sale

● Leadership

• Merchandising sales floor

● Teamwork

• Maintaining visual standards

● Management • Admin and housekeeping

SKILLS & ATTRIBUTES CHARACTER REFERENCES

● Adaptability CB Security

● Negotiation • Jesse Naude

● Conflict Resolution o +27-67-637-****

● Decision-making

● Empathy University of North-West

● Customer Service • Suzanne Pretorius

● Decision Making o +27-82-787-****

● Management

● Leadership Skills Mr Price Stores

● Organization • Su-Ann van Niekerk

o +27-61-300-****

• Lorna Keyser

o +27-83-262-****



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