ANDREA GAYTAN
SANTA ROSA, CA 95403
OBJECTIVE
Applying for the position of customer service, utilizing my 20+ years of customer service experience.
AREAS OF QUALIFICATIONS
Human Resources Administrative Management
Possess excellent public relations and employee contact, experienced in working with people in a diversified background, excellent written and oral communication skills. Efficient in implementation of new procedures, well organized and detail oriented.
WORK EXPERIENCE
Department of Motor Vehicle
1998 – 2021 Customer Services
Resolving complex issues
Training and development of staff
HR- time reporting; evaluating; benefits;
Customer service trainer
Documentation for all paperwork required in all areas
Implementing new technology and programs
EDUCATION
High school graduate
Customer service, Business writing, Analytical skills,