Customer Service Retail
Resume:
Dawn Fisher
T.A.B.C., Food handler,and food manager certification current
Port Neches, TX 77651
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Maintinance/property management
A.v.DuHamel Rental Properties - Port Arthur, TX
January 2008 to Present
It is only part time with flexible hours. I paint,repair,clean,and do landscaping to prepare homes for new tenants
Assistant Manager
Wings to Go - Port Arthur, TX
August 2020 to December 2020
open,start up everything alone. If there was no cook,cook...no dishwasher,wash,while continuing to run the front from open until close. Constantly training for every position because of high turnover. Eventually closed due to covid
Bartender/Server
Fraternal Order of Eagles - Nederland, TX
August 2019 to November 2019
I opened or closed alone. I bartended,cleaned,cooked,collected for memberships and fund raisers. I had to leave for my final back surgery.
Cook/ server
GRANDMA'S KITCHEN - Port Arthur, TX
January 2019 to May 2019
I opened alone to take deliveries. I was a cook from 5am until noon and would waitress until 8 pm. I had to leave for back surgery.
Cook/server
S.g.s. causeway - Port Arthur, TX
September 2014 to November 2016
I would open at 4am,make all breakfast,serve it,then make large amounts of food for plate lunches, and serve lunches,took phone orders,cleaned fryers and all kitchen equipment.After the rest of the staff came in,to help with the lunch rush,I would do all the prep for the next day. I only reported to the owner. Prepcook/server and bartender
Uncle Ernies Seafood - Panama City, FL
January 2005 to October 2007
Servers were expected to bake fresh bread,pastries,deserts, makes salads and fresh croutons, etc. We had a dock on the bay with rooms for private parties, where I would tend bar for special occasions. Bartender
Cactus Canyon - Beaumont, TX
January 2000 to October 2003
Customer service,make drinks,deal with large amounts of money,and properly clean and inventory the bar
Bartender/Server
Changing Times - Beaumont, TX
February 1998 to March 2000
Bartending a small place,I would open alone. Was in charge of all inventory, cleaning, and service of the day.At night switch over into waitressing until closing. Cook/server
Education
High school or equivalent
Skills
• Fundraising
• Bartending
• Landscape Maintenance
• Restaurant Experience
• Serving Experience
• Catering
• Host/Hostess
• POS
• Cash Handling
• Cooking
• Retail Sales
• Kitchen Experience
• Sales Experience
• Customer Service
• Restaurant Management
• Basic math
• Banquet Experience
• Food Preparation
• Food Safety
• Leadership
• Interviewing
• Guest services
• Sales
• Assistant Manager Experience
• Property Management
• Upselling
• Kitchen Management Experience
• Food service
Certifications and Licenses
TABC
Food Handler
Food Manager Certification
January 2022 to January 2027
Food Handler Certification
Assessments
Bartending — Proficient
June 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail customer service — Highly Proficient
November 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Sales skills — Highly Proficient
November 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Work style: Reliability — Highly Proficient
February 2021
Tendency to be dependable and come to work
Full results: Highly Proficient
Basic maintenance and repair — Proficient
February 2021
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Management & leadership skills: Impact & influence — Expert March 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Expert
Supervisory skills: Motivating & assessing employees — Highly Proficient June 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Customer focus & orientation — Expert
June 2021
Responding to customer situations with sensitivity Full results: Expert
Management & leadership skills: Impact & influence — Expert March 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Expert
Sales skills — Highly Proficient
May 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Food safety — Expert
September 2021
Knowledge of proper food and equipment handling safety measures Full results: Expert
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Sales skills — Highly Proficient
May 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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