Kristy M. Kincaid

I am looking for a career not just a “job”.

O’Fallon Mo

adwwko@r.postjobfree.com

+1-636-***-****

• I am a dependable, loyal, hardworking person that has integrity and good morals.

• I am quick learner.

• I thrive to learn every aspect of my job, so in turn I am able to perform the best I can possibly perform at my job.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Correctional Officer

Missouri Department of Corrections - Jefferson City, MO January 2019 to October 2019

• Supervised offenders in a state prison.

• Ensured the safety and security of the offenders were my top priority.

• Ensured safety of fellow Correction Officers.

• Performed various inspections of the institution to make sure there was superior safety and security at all times.

Patient Coordinator/Medical Assistant

SCPA - Saint Charles, MO

May 2016 to February 2019

• Behavioral health based practice

• All aspects of patient care.

• Community and Health services.

• Research practice as well.

• Customer service.

• Phone and in office triage.

• Sole point of contact between the patient and the physicians.

• Patient care (psychiatric patients).

• Scheduling for 5 physicians.

• Data entry

• Submitting and following up on prior authorizations with insurance companies.

• Completing all FMLA and short-term disability paperwork.

• Stayed in constant communication with those companies in an effort to help patients obtain these benefits.

• Insurance billing, reimbursement, prior authorizations.

• Working directly with drug manufacturers to obtain Patient Assistance for patients who qualified. Constant follow up.

• Operating a multi-line phone system, fax, copier, postal meter.

• Constant use of all Microsoft computer programs.

• Updated all Medical Records in accordance with all law and ethical standards. Both paper and electronic medical records.

• Medical Record auditing.

• Medical billing and coding.

• Followed up on unpaid insurance claims.

• Followed up with patients that had unpaid or past due balances.

• Submitted all prior-authorizations and follow-ups accordingly.

• Verifying and calling in the patient’s medication to respective pharmacies.

• Phlebotomy.

• Forms of venipuncture.

• Communicating with pharmaceutical reps in order to keep a sufficient amount of medication samples on hand.

• Preformed mental assessments.

• Preformed vitals.

• At all times adhered to all HIPPA laws to the standards set forth by the law. Sales Associate

UA Brands - Chesterfield, MO

April 2013 to April 2015

Customer Service, meeting sales quotas, merchandise resets, inventory, problem solving for customers, key holder responsibilities, use of POS systems,

• Greeted customer

• Offered knowledge about products

• Worked in sales, selling store products.

• Entered customer information into the computer

• Communicated with customers over the phone

• Received and filed online orders

• Completed in-store purchases

• Handled in-store returns

• Signed up customers, promotional products and and services for Seasonal items

• Audited and organized the whole store on a weekly basis

• Created inventory of products

• Replenished merchandise

• Cleaned store daily

Lab Technician

MilliporeSigma - Saint Charles, MO

March 2007 to October 2009

• Adhered to strict quotas guidelines.

• Constantly strived to stay within accuracy and time efficiency requirements to meet order timing, accuracy, quality and quantity quotas.

• Working within lab and warehouse environment.

• Ensured kits where picked built with the correct items and number of products to customer’s very specific standards.

• Always aware of and ensured quality control and standards.

• Ensured product specifications were always correct.

• Knowledge and use of Oracle software, as well as all Microsoft programs.

• Product tracking.

• Order tracking and trouble shooting

Driver

Fort Zumwalt School District - O'Fallon, MO

February 1998 to May 2007

• CDL Class B Driver.

• Driver recruitment.

• Accident review board member.

• Safety board member.

• Event planner.

• Driver dispatching

Education

Associate's degree in Applied Science

Vatterott College-Berkeley - Saint Charles, MO

February 2014 to October 2015

High school diploma or GED in General Studies

Ft. Zumwalt North High School - O'Fallon, MO

August 1982 to May 1995

Skills

• Phlebotomy (2 years)

• Medical billing (1 year)

• Medical coding (1 year)

• Customer service (10+ years)

• Insurance verification (3 years)

• Experience Administering Injections

• Medical Records

• EMR Systems

• Venipuncture

• Epic

• Help Desk

• Vital Signs

• Laboratory Experience

• Medical Office Experience

• Anatomy Knowledge

• Triage

• Clerical Experience

• CPT Coding

• Medical Terminology

• Medical Scheduling

• ICD Coding

• Transcription

• ICD-10

• Computer Skills

• Computer Operation

• Caregiving

• Commercial driving (10+ years)

• Photography

• Sales administration (3 years)

• Sales (3 years)

• Schedule management (3 years)

• Patient service (3 years)

• Patient care (3 years)

• HIPAA (5 years)

• Office experience (5 years)

• Medical office experience (5 years)

• Medicare (3 years)

• Microsoft Office (5 years)

• Microsoft Excel (5 years)

• Microsoft Outlook (5 years)

• Customer support (10+ years)

• Customer retention (5 years)

• Commercial vehicle (10+ years)

• OSHA (3 years)

• Medical office management (1 year)

• Insurance billing (3 years)

• Documentation review

• ICD-9

• Nursing

• Physiology Knowledge

• Box Truck

• Quality control (3 years)

• Laboratory experience (2 years)

• Anatomy knowledge (5 years)

• Filing

• Accounting

• CDL Driving (10+ years)

• Route driving (10+ years)

• Routing protocols (10+ years)

• Dispatching (1 year)

• CDL trainer (3 years)

• Accident investigation (7 years)

• Typing

• Windows

• Childcare

• Recruiting (7 years)

• Safety plans (7 years)

• Event planning (7 years)

• Event marketing (7 years)

• Events management (7 years)

• Specimen collection / processing

• Behavioral health

• Database management

• Adobe Acrobat

• Microsoft Access

• Budgeting

• SharePoint

• Leadership

• Google Docs

• Accounts receivable

• Research

• Accounting software

• Continuous improvement

• Databases

• QuickBooks

• Personal assistant experience

• Data management

• Manufacturing

• Salesforce

• Hospitality

• Conflict management

• Retail sales

• Adobe Creative Suite

• Clinical research

• Financial services

• Social media management

• Fraud

• Data collection

• Data visualization

• Warehouse experience

• Driving

• Guest services

• Patient monitoring

• Human services (3 years)

• Community services (3 years)

• Community and Health services (3 years)

• Developmental disabilities experience

• Auditing

• Medical records (5 years)

• Medicare (2 years)

• Medical documentation (5 years)

• Medicaid (2 years)

• Communication skills

• Microsoft Word

• Sales (4 years)

• Retail sales (4 years)

• Case management

• Hospital experience

• Machine learning

• Animal handling

• Word processing

• Analytics

• Recruiting (3 years)

• Nutrition

• EHR systems

• Animal restraint

• Veterinary terminology

• English

• Power tools

• Document management

Awards

Safe driving 5 years

May 2004

• Commercial driving with no accidents or incidents.

• 5 consecutive years.

Safe Driving Award 10 years

April 2009

• Commercial driving with no accidents or incidents.

• 10 consecutive years.

Certifications and Licenses

CPR Certification

• General CPR training and certification

• Included adult, child and infant.

CDL Class B

February 1997 to January 2028

• Class B CDL.

• Air brakes included.

Passenger Endorsement/“S” Endorsement

February 1997 to January 2028

• Passenger endorsement.

• “S” endorsement on my commercial drivers license. Missouri state drivers license

September 1994 to January 2028

• Obtained a Missouri state issued driver’s license. BLS Certification

• Basic Life support training for healthcare professionals.

• Included certifications for adult, child and infant training. Class E

• Chauffeurs License

First Aid CPR AED

May 2018 to May 2020

• Basic first aid training in an emergency situation. Firearms Certification

May 2018 to May 2020

• Firearms Certification through Missouri Department of Corrections.

• This included shotgun training.

Defensive Tactics certification

May 2018 to Present

• D.T. Training through Missouri Department of Corrections.

• Included training to use O.C. spray in a effective, humane manner. Adult and Pediatric First Aid/CPR/AED

April 2018 to April 2020

• Certification training and issuance by the American Red Cross. Medical Assistant education with Associates degree March 2014 to October 2016

• Medical Assistant training and graduation from Vatterots College Associates Degree program.

• Program also included extensive training in Office Management. Groups

Accident Review Board

August 2000 to May 2007

• Collected evidence pertinent to the drivers accident to determine fault.

• Once fault was determined, the next step were to make a decision as to whether the driver should continue to be employed and /or disciplined.

• If employment was continued, we were then responsible for determining what amount of retraining would be beneficial to that driver.

Additional Information

I am looking for a long term career. I am a very dedicated and loyal employee.

Contact this candidate