Authorization Representative Specialist
Resume:
Sabrina Ford
Avon, IN *****
************@*****.***
Have a history of being a prior authorization representative for specialty medications. I excelled in that field. Well most field I do. I Learn very quickly with great work ethics and experience! Authorized to work in the US for any employer
Work Experience
Store Manager
Firestone Complete Auto Care - Brownsburg, IN
December 2007 to January 2015
Responsibilities
I ran my business! I coached my teammates, took care of customers. I sold automotive service and tires. Controlled payroll. I matched bills paid with accounts payable to make sure it was done correctly. Making the schedule weekly for my team. Ordered necessary parts and supplies. Took care of upset customers. Retained lifelong customers. Controlled and monitored deposits to the bank daily, also logging this properly. I met sales goals with increasing profit significantly. Accomplishments
I went through a lot of training classes and modules. This includes management classes, tire knowledge classes, assistant manager classes dealing with the psychological aspects of how to read people, knowing what type of personality they have, and asking the right questions to help them to purchase and feel comfortable with me. I won an award for leader in customer excellence. Always won many events to races, baseball games, hockey games, for producing so well at my store. I've learned to successfully manage a profitable business with controlling expenses. And also having a happy motivated team. Skills Used
My skills were used on a daily basis. I learned new things daily. My smile seemed to make many others smiles. I also had the most sales at my store weekly. Selling almost $1.5 million last year I hired and coached new employees. Also having to terminate unsatisfactory teammates. I opened my location daily, also many times working 6 days a week. This included opening and closing my store on a random basis. Selling was necessary which I thrived at. Also getting customers to sign up for our credit card. Prior Authorization Specialist
Express Scripts - Whitestown, IN
See Resume please
Education
Some college. in Human Resources
AIU - Remote
2015
High school diploma or GED
Skills
• Communication skills (10+ years)
• Customer service (10+ years)
• Computer skills (10+ years)
• Time management (10+ years)
• Microsoft Office
• Recruiting (10+ years)
• Management (10+ years)
• Performance Management (10+ years)
• Accounts Receivable (10+ years)
• Office Management (10+ years)
• Conflict Management (10+ years)
• Workday (10+ years)
• Talent Acquisition (10+ years)
• Employee Evaluation (10+ years)
• Assistant Manager Experience (10+ years)
• Store Management Experience (10+ years)
• Accounts Payable (10+ years)
• Bookkeeping (10+ years)
• Personal Assistant Experience (10+ years)
• Event Planning (10+ years)
• Program Management (10+ years)
• Employee Orientation (10+ years)
• Talent Management (10+ years)
• Customer service (10+ years)
• Office experience
• Medical office experience
• Change Management
• Negotiation
• Interviewing
• Payroll
• Inventory control
• Retail maths
• Team management
• Sales management
• Shift management
• Budgeting
Awards
Customer satisfaction award
April 2015
You received this award if you had a certain amount of people, specifically use your name in a customer satisfaction survey.
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