Scrum Master Product Owner

Phone: 405-***-**** Email: ***********@*****.***

Houston, Texas

Professional Summary

Dedicated and passionate Scrum Master with 5+ years of hands-on experience delivering multiple projects from initiation through deployment. Apply executive leadership skills in customer-facing roles to meet tight deadlines and customer goals. Partnered with product owner to ensure product vision is clearly stated and executed by the scrum team and organization. Adept at working with different Agile project management tools such as JIRA/Confluence. Known for strong attention to detail, ability to lead through complex situations, and ensure high standards of excellence. A true leader working with global teams through virtual platforms and on-site. Proven success coordinating development and delivery activities while adhering to release, change, and project standards.

●Capacity Planning

●Service-Oriented

●Critical Thinking

●Root cause analysis

●Conflict Resolution

●System Development Life Cycle

●Scrum, Kanban, and Waterfall

●True Leadership

●Problem-Solving

●Project Management

●MS Suite and Sharepoint

Jira/ Confluence

SCRUM MASTER

Perfetti Van Melle Erlanger, KY April 2021-present

PROJECTS

My Teams at Perfetti Van Melle managed a marketing workflow to increase knowledge sharing among its marketing department and give management visibility into marketing practices. While one team works on enhancing the application by adding upload boxes with priority list upload to App task, processes around requesting, sorting and uploading priority files, implement approved configuration to production environment as well as create emails within the application among others the other works on front end maintenance.

Trains team on sizing techniques, writing user stories and backlog prioritization.

Responsible for championing Agile principles of collaboration, prioritization, team accountability, and transparency, consistent application of scrum methodologies across the enterprise

Coaches team on self-organization, user story writing, backlog refinement and management, story pointing, dependency and risk identification and management

Manage dependencies and risks, involving cross-team or in partnership with leaders and stakeholder

Cause removal of impediments to the team’s progress in partnership with other teams or escalating to leaders

Participate in SOS, Scrum master Community of Practice, cross-pollinating learnings and reducing duplicate work.

Interacted with product management and cross-functional teams to remove impediments, resolve conflicts, and discuss dependencies within and outside of the team.

Facilitates Scrum events regularly that is daily scrum, backlog refinement, sprint planning, sprint review, and sprint retrospectives and other ad-hoc meetings. High focus on transparency, engagement, and self-organization.

Build and maintains a trusting and safe environment where problems can be raised and solved collaboratively.

Responsible for getting action items from retrospectives completed in a timely manner.

Ensures action items are accounted for and follow-up done to later.

Drives teams to complete work by limiting work in progress and continuously improving.

Well-verse in calculating team velocity, capacity planning, visualizing burn-down charts, and generating sprint reports to share with the teams and relevant stakeholders as appropriate (KPIs).

Fosters high level agile maturity using curated training, coaching, and mentorship at individual and team levels.

Comfortable working with team members both in-person and remotely across time zones and diverse cultures.

SCRUM MASTER

First Fidelity Bank Oklahoma City, OK Apr 2019– Apr 2021

Worked with 2 high performance Teams, one team works on enhancing and modernizing features on the GoBankFFF/Digital banking App, like Digital Wallet, Chatbots, Auto data capture for Bank clients and electronic lockbox, Touch ID/PIN authentication. While the Kanban Team worked on BAU (Business as Usual) work, like enhancing features that other teams worked on or fixing minor defects that goes into production.

●Supported Kanban and Scrum teams to deliver feature enhancements and fix defects.

●Acts as the subject matter expert in agile principles and practices, frequently providing training and coaching.

●Optimized team productivity by introducing agile techniques like DoD, DoR, acceptance criteria.

●Uses project tracking tools like and Azure DevOps as information radiators to high-light sprint metrics and drive improvement.

●Tracked work in progress (WIP) limits to ensure teams maintain optimal work pace without exceeding capacity.

●Hosted team-building activities both on and off-site to foster an open, collaborative, and empowering environment.

●Fostered a safe environment with real communication, where concerns can be raised without fear of judgment or being blamed but rather addressed for the betterment of the group.

●Interacted directly with stakeholders, product owners, and development team to integrate proposed processes and enhancing Weighted Shortest Job First (WSJF) into existing platforms.

●Collaborated with Product Owners to finalize business process flows, assuring CI and CD.

●Strong leadership skills with excellent interpersonal, written, and oral communication skills.

●Ability to manage time effectively, set priorities and meet deadlines even under pressure.

SCRUM MASTER

JCPenny LLC. Oklahoma City, OK Feb 2018 - Mar 2019

PROJECT

Worked with two teams who were responsible for enhancing and modernizing the Origami Logic app. A marketing intelligence and analytics platform, to connect visuals and metrics and capture a more comprehensive view of campaign performance across marketing channels. While 1 Team worked on tracking the application architecture and minimizing disruption, the other Team worked on visualizing how users interact with the application as well as fixing defects.

Created information radiators based on iteration data to increase transparency of scrum team progress, areas of improvement and outcomes of continuous improvement initiatives

Coached leadership, stakeholders, and teams on Agile principles to help the transformation to Agile

Trained and reinforced the Agile framework and Scrum methodology across the organization

Conducted technical training sessions regarding Agile and Scrum methods and best practices

Partnered with Product Owner to manage the Product Backlog and continuous delivery of features

Facilitated daily scrum, iteration planning, team retrospectives, backlog refinement and product (software) demonstrations.

Provided guidance and coaching to the team to encourage adoption of Agile best practices, including positive cross-team communication, coordination, and collaboration

Improved transparency of work and communication, both internally and externally, by creating a visual system to track progress of work during iterations.

Certified Scrum Master, CSM

Certified SAFe 5.0 Advanced Scrum Master

Professional Scrum Master, PSM1

Bachelors of Science

Skills

Operating Systems

Windows operating systems

Reporting tools

Version One, Jira & Confluence

MS Excel, Outlook, MS Power point, MS Access

MS Access, MS Excel. Scrum Master

Automated Testing, Manual Testing and Mobile Apps Testing (3+ years), SDLC

Orock Atembe

RELEVANT EXPERIENCE

EDUCATION CERTIFICATION

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