Support Specialist Service Rep

Lametris McGahee

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linkedin.com/in/hyroglifix-visions-5905b9227

Summary

Creative mind with business flare. Let's Create!

Experience

Producer/Writer

Nexstar Media Group, Inc.

Jan 2023 - Present (4 months)

Film, edit, produce local commercials for News Channel 6/ABC. Technical Coordinator

Electrolux Group

Jan 2014 - Present (9 years 4 months)

United States

• Create Technical Documents for national communications

• Create and edit Technical Instructional videos

• Administer and work with the developers to establish a new company website

• Maintain and administer company website

• Recently promoted as Team lead over all above mentioned objectives Collector

Jan 2011 - Jan 2013 (2 years 1 month)

United States

• Collector/Customer service rep for CenturyLink.

• Primary function was to assist customers in paying bills and billing questions, also in making arrangement for the

payment.

Customer Service Support Specialist

Urban Outfitters

Jan 2010 - Jan 2011 (1 year 1 month)

United States

• Email support team member.

• I assisted customers online via email communications. Room Manager

Jan 2008 - Jan 2009 (1 year 1 month)

Vacation Network

# United States

• Night Manager at a Call center's mailroom.

Lametris McGahee - page 1

• Responsible for supervising 10-15 people per night.

• Responsible for communicating updates and company info to the workforce and work closely with the Office Manager to

implement strategies.

Graphic Artist

Jan 2002 - Jan 2009 (7 years 1 month)

Graphics by Design

# United States

• Startup business for Small business, and music artist

• Consult with clients for campaign needs for advertising or promotional material

• Created promotional material for clients that include, flyers, logos, cd cover, book covers, animated logo intro,

promotional commercials

Accounts Payable Clerk

Randstad

Jan 2006 - Jan 2008 (2 years 1 month)

Clerk

My responsibilities where to Maintain and reconcile Ryder utility accounts, such as gas, water, and cable for all of Ryder

Truck Facilities.

• The worked involved some Jr. Accountant work and the use of their national computer software. Salesperson

Allconnect

Jan 2003 - Jan 2007 (4 years 1 month)

United States

• I assisted Graphic Communications department with company promotional material. Some of my tasks included in the

creation of Web-pages, posters, and design handouts information for various corporate businesses.

• My responsibilities were to answer in-bound sales calls and assist the customer with their needs, with the potential to

up-sale.

Education

The Art Institutes

Graphic Design

Thomson High School

Lametris McGahee - page 2

Thomson High School

Skills

accounting • accounts payable • adobe aftereffects • adobe photoshop • adobe premiere • advertising • art • billing • books • cabling

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