Customer Service Medical Assistant

Lien Nicholson

**** ***** **** *****

913-***-**** ********@*****.***

PROFILE

SKILLS

Administer injections

Assisting with physical examinations, set up instruments and supplies, explaining procedures to patients

Caring, exceptional customer service

Clinical: EKG, OSHA, Venipuncture, assist in minor office procedures, Urinalysis, Audiometer, Glucose, Autoclave, Vital Signs, Injections, Spirometry and Hemocue machines

BLS, CPR, First Aid and AED certified

Hemoglobin and Hematocrit testing

Glucose Testing

Sterilization/Autoclave

Skilled in Phlebotomy

WORK EXPERIENCE

Arlington Toyota, Jacksonville, FL March 2022 - May 2022

Sales

Met personal/team sales targets and call handling quotas.

Provided accurate, valid and complete information by using the proper methods/tools.

Ensured top notch Customer Service including timely follow up

Informed clients with product knowledge

Chrysler Jeep Dodge Ram Westside, Jacksonville, FL February 2021 - March 2022

Sales

Provided excellent Customer Service

Conducted high number of calls, consistently meeting goals

Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

EDUCATION

Florida Career College, Jacksonville, FL April 2023

Medical Assistant Technician Diploma

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