Business Development Representative

ROSELANI ROBINSON

BUSINESS DEVELOPMENT REPRESENTATIVE

San Diego, CA

619-***-****

**************@*********.***

OBJECTIVE

Leverage over 10 years of customer service experience. As a current Army Reservist and former Behavioral Technician, I possess strong communication and interpersonal skills, enabling me to build strong relationships with people from diverse backgrounds. Furthermore, my experience as a former NASA intern has equipped me with valuable project management and teamwork skills. I strongly believe in staying ahead of the curve; therefore, I strive to continue learning and finding new ways to successfully anticipate clients' needs in the technology field.

EDUCATION —

EXPERIENCE

Course Careers

Technology Sales Technology (2023)

East Carolina University Bachelor of Hospitality Management (2013- 2014)

Relevant Coursework: Communication and Business Leadership

Louisburg College

Associates Degree in Arts

(2013)

Relevant Coursework: Business Development & Interpersonal Communication

*NASA INTERN

(2013/2014)

Goddard Space Flight Center

Greenbelt, MD

United States Army Ordinance Corps Military Power Generation Specialist 8/2021 – Present

-Perform maintenance on tactical utility, precise power generation sets, internal combustion engines and associated equipment

-Accountable for overseeing 25 trainees

-Responsible for implementing team building strategies following military guidelines

ABS Kids San Diego County, CA Behavioral Health Technician 4/2022 – 2/2023

-Responsible for observing and reporting client behavior

-Provide direct one-on-one behavioral interventions

-Assist parent and caregiver training in line with the client's individualized treatment plan and behavior reduction protocols

-Increased long term goals by 25% and short-term goals by 73%

KEY SKILLS —

SPIN – BANT – Salesforce – Cold Calling – Maintaining Pipeline – CRM Management – Cadence – B2B Sales – Prospecting – Cold Emailing – Organizational Structure – Outreach - ZoomInfo

Chipotle Mexican Grill Winterville, NC

Service Manager 4/2016 – 1/2021

-Led a team of over 30 employees to monitor work performance & sales quota

-Conducted interviews for 500+ prospective candidates

-Increased customer sales revenue by 75% through implementing growth strategies through sales interactions

-Maintained business to client relationships with clients through communication and follow-up, resulting in a 25% increase in customer retention

Contact this candidate