R.N Customer Service

Beata Kielbowicz, R.N

Berlin, CT ***** 860-***-**** *****.**********@*******.***

SUMMARY

Dedicated and compassionate Registered Nurse with 12 + years of experience. Highly dependable, results-driven professional with solid experience in using strong customer service skills, committed to patient-centered care. I emphasize integrity which builds trust with patients and co-workers.

I am organized, pay attention to detail, and demonstrate strong collaborative skills gained through workplace experience. Adaptable to new environments.

HIGHLIGHTS

- Electronic Health Records: EPIC, Allscripts

- Microsoft Office: Word, Excel, PowerPoint

- Fluent in Polish, Russian, German, Slavic

- Strong interpersonal, written, and observation skills, including diffusing of challenging situations

- Self-motivated with the eagerness to learn innovative ideas and concepts

EDUCATION

Capital Community College, Hartford, CT Graduated 2010

Bachelor of Science in Nursing

Cumulative GPA 3.8/4.00

The University of Birmingham, LA Graduated 2002 Master of Science in Physiotherapy

Cumulative GPA 3.8/4.00

CERTIFICATION

RN, MPT

BLS: CPR/AED – American Heart Association ACLS (Advanced Cardiac Life Support)

STEP DOWN CERTIFICATION

NEUROSCIENCE CERTIFICATION

EMPLOYMENT

Registered Nurse IVX Heath Infusion Center Glastonbury, CT Oct 2022-Present

-Administer medication intravenously

-Administered blood products

-Patient Assessment

-Patient documentation

Registered Nurse / Hartford Hospital

PreOp/PACU/Star Team (float)/Step Down Unit/ Vascular Thoracic Surgery 9/2010 – 9/2022

●Provided care to the patient through an entire surgical journey from admitting a patient to the pre-operative unit, preparing for the operating room, starting IV, and administering medications, ensuring patients' comfort and safety.

●Cared for patients returned from OR until they were stable enough to transfer to the appropriate unit

●Communicated between patient, family, doctors, and medical teams

●Transitioned from one specialty to another with confidence, extensive nursing skills, effective communication, and collaboration skills

●Provided intermediate-level care for patients with requirements between the general ward and the intensive care unit

●Provided the highest level of personalized, compassionate care for patients

●Resource nurse for staff, including 4-6 RNs and 2-4 CNAs on the 24-bed unit

●Preceptor for new hire RNs

CURRENT PROFESSIONAL ASSOCIATION MEMBERSHIP

-American Nurses Association

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