Highly motivated individual with excellent communication skills. More than ten years of “hands-on” experience with direct face-to-face customer service. Possesses the ability to collect monies and apply to proper cases.

Professional Experience

North American Credit Services (2/22 – 3/23) Chattanooga, TN

Take payments on medical bills

Set arrangements up for payments

Check Into Cash / CCFI (10/20 – 1/22) Chattanooga, TN

Take payments for loans

Renew loan for the customer

Create title loans and flex loans

Women's Diagnostic Center (9/19 – 8/20) Chattanooga, TN

Check-in patients

Make appointments

Chattanooga City Court Clerk’s Office (3/13 – 8/19) Chattanooga, TN

(through Outsource Temporary Service)

Enter citations into Brazos and assure correct information is input

Answer multi-line telephone

Collect fees and fines from the public

Reconcile cash drawer daily

Prepare paperwork and advice clients regarding obtaining driver license

Selected Additional Experiences

Pryor Bacon Company Chattanooga, TN

Billing clerk

Blue Cross/Blue Shield of Chattanooga Chattanooga, TN

(through Kelly Services)

Switchboard operator

Cigna Healthcare Chattanooga, TN

Rapid data entry

Technical Proficiencies

InCode

Brazos

Microsoft products

Datapointe

Type 45 wpm

Education

Diploma in Medical Assisting from Virginia College

Graduate of Red Bank Bank High School

References available upon request

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