Trudy Childers

**** ******** ****** ******

Moody, Alabama 35004

adww6i@r.postjobfree.com

970-***-****

Rising Tide Management

November 16, 2022 = present

Leasing Specialist

Log in and review applications for completeness and accuracy Contact client(s) and discuss the application and any circumstances that could affect the approval of the applicant(s)

Help resolve any issues that would facilitate an approval if possible Processing screening credit and background checks to determine if compliant with required guidelines

Verify information with employment, rental history and bank associations for meeting leasing parameters.

Review and underwrite the collated information and issue underwriting determination status Prepare and issue lease documentation for approved applicants Notify through email any denials and the reason for denial based on guidelines Notify Maintenance Manager to coordinate move in process and schedule client appointment to finalize the transaction for approved applicants

Process payments and obtain necessary documentation to complete the move in process Meet with clients to review and explain the applications available to the client through our website to make their management of the account easier and more functional to make the leasing experience successful from the beginning

Fairway Independent Mortgage Corporation

Senior Mortgage Closer I February 2020 – September 2022 Manage multiple customer mortgage closing accounts with the highest level of professionalism and accuracy while building customer relationships through customized personal support of vendors, clients and support staff

Resolve all closing and post-closing issues in a timely and efficient manner ensuring all parties receive post transaction service.

Provide courtesy and professional service to all vendors, clients, and Real Estate partners to insure seamless and smooth closing process.

Address and complete all requests from all parties to the transactions to comply with contractual and industry standards

Provide mentoring and support to all staff members with agency guideline and requirements Ensure each file was complete and compliant for each loan program designated by the underwriter to insure salability to investors

Post-closing review and shipping each file to the corporate post-closing department for investor delivery

Resolve and complete all post-closing issues in a timely and efficient manner Group Guaranteed Title LLC

Title Processor I August 2019 -- February 2020

Set up and audit initial contract and pertinent documentation for purchase and refinance transactions Order payoffs, title commitments, review and obtain all documents that support the transaction to assure a clear title post-closing

Submit complete file to the closer to finalize the closing transaction Receive and audit complete closed loan file, review all executed documents and prepare them for recording with the appropriate agency

Record all recordable documents and ship them to the correct parties and agencies Disburse all funds and pay all outstanding invoices Resolve any outstanding issues and complete the final file Academy Mortgage Corporation

Mortgage Closer I July 2012 – October 2018

Manage multiple customer mortgage closing accounts with the highest level of professionalism and accuracy while building customer relationships through customized personal support of vendors, clients and support staff

Resolve all closing and post-closing issues in a timely and efficient manner insuring all parties receive post transaction service.

Provide courtesy and professional service to all vendors, clients and Real Estate partners to insure seamless and smooth closing process.

Address and complete all requests from all parties to the transactions to comply with contractual and industry standards

Mortgage Processor III Feb 2014 - Oct 2016

Set up and processor through submission all mortgage loan applications Pre-Underwrite each loan submission for accuracy and compliance with all industry regulations Communicate with other staff member and clients on all aspects of the process and resolve all concerns and issues prior to underwriting submission Submit loan files to closing department in a timely and complete status for seamless and complete closing experience. Provide all parties, clients, vendors and related staff member all pertinent information regarding the closing process

Provide exceptional post-closing support to the closing department and all vendors associated with each transaction

Mortgage Closer II Jan 2012 - Feb 2014

Close and ship all loan files submitted by processing for loan consummation Ensure each file was complete and compliant for each loan program designated by the underwriter to insure salability to investors

Post-closing review and shipping each file to the corporate post-closing department for investor delivery

Resolve and complete all post-closing issues in a timely and efficient manner First National Bank of Omaha/Cornerstone Mortgage

Underwriter/Processor/Closer I March 2002 – February 2012 Process and underwriter to agency and investor program regulations and standards Provide mentoring and support to all staff members with agency guideline and requirements Manage workflow and pipelines to meet all contractual timelines Provide exceptional support to clients and vendors involved in the process Communicate during all phases of the processing and underwriting of each loan file to insure an exceptional mortgage experience for all parties involved EDUCATION

UNIVERSITY OF CALIFORNIA RIVERSIDE, Riverside, California Music, Vocal Major, Opera

ADDITIONAL SKILLS

Exceptional customer service experience and vendor support Wide scope of knowledge of the lending and real estate industries Varied and exceptional skills dealing with conflict resolution and customer service Knowledge of all types of office equipment and procedures Skilled in learning and implementing new computer software programs to facilitate accurate and complete documentation for each transaction

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