Unit Secretary Insurance Coordinator
Resume:
Patricia A Collins ***** Jersey Pl
Macon, Mo ****2
EXPERIENCE
Community Health Systems (CHS)
July 2002 - April 2023
Insurance Coordinator
● Provide a smooth and seamless patient check-in/check-out.
● Answer patients’ questions and assist with intake forms.
● Responsible for insurance verifications and claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.
● Phone coverage: answering phone calls, confirming appointments. Unit Secretary Float - Med Surg, ICU, OB and Surgery
● Answer telephone/route calls, provide administrative support for nurses and physicians, sort and distribute mail; create work orders, HELPSTAR tickets and report any unit requirements to appropriate department; maintain inventory and supply levels for unit
● Perform daily rounding of patients on unit, update whiteboards and ensure all safety measures are in place; respond to patient’s call for service as needed; maintain awareness of arrivals and discharges on unit
● Documentation. Ensure concise, pertinent and complete patient care documentation
● Implements direct patient care under the supervision of the nurse, promoting patient and family centered care in a healing environment. Administers or assists patients with Activities of Daily Living (ADLs), performs vital signs, intake & output, fall and pressure ulcer prevention measures, urinary catheter care.
● Collects clinical data and information on patients, and reports changes in patient status to the nurse.
● Assists nurses with patient and family education. Documents all patient care activities provided with correct medical terminology. Acts as 1:1 patient safety sitter as necessary.
● Ensures availability of supplies and equipment to meet each patient's needs.
● Participates in activities that promote patient safety, quality and regulatory compliance. Participates in professional development. SKILLS
● Microsoft Office Suite
● Type 80 words per minute
● Office equipment
● Multi-phone systems
LANGUAGES
English
EDUCATION
Macon R-1 High School,
Macon, MO
General Diploma
August 1979 - May 1984
Central Methodist College,
Fayette, MO
Some credits acquired
2004-2006
Patricia A Collins 30333 Jersey Pl, Macon, Mo 63552 Procedure Technician - GI Laboratory and Outpatient Clinic
● Utilizes knowledge of the anatomy, physiology and pathology of the organs related to the GI tract. Demonstrates a variety of advanced technical procedural skills including EUS machine, Endoscopy processors, ERBE, placement of esophageal, duodenal and colonic stents, Electrohydraulic lithotripsy, cyst gastrostomies, pancreatic necrosectomies, single balloon enteroscopy, radio-frequency ablation, and knowledge in the use of omega medical imaging equipment
● Facilitates and provides staff training and education in assisting with advanced endoscopic procedure as well as oversight of scope handling, preparation and care of the scopes.
● Demonstrates advanced knowledge in interventions used during endoscopy including wire manipulations, clips, assisting in performing cyst gastrostomy and combined EUS/ERCP procedures.
● Assists the physician with capturing of fluoroscopic images and image transfers as well as troubleshooting of equipment and tools, utilizing proficiencies in the use of fluoroscopy equipment.
● Assists physician in multidisciplinary OR procedures in collaboration with other multidisciplinary teams
● Assists the bronchoscopy team in providing safe and efficient care during pulmonary and interventional procedures.
● Set up of equipment, assisting the Bronchoscopist, handling and labeling of specimens and cleaning and care of equipment post procedure. Moberly Nursing & Rehab
CNA/CMT
2006
● Preparing each patient room with necessary items like blankets, pillows, medical equipment and bathroom needs.
● Helping patients eat and take medications.
● Grooming and bathing patients with low mobility.
● Making sure they have regular meals and proper medication dosages.
● Monitoring vitals and patient behavior and reporting them to the nursing and medical staff.
● Assisting patients with mobility needs, transferring them to and from wheelchair and bed.
● Turning or adjusting patients in bed to prevent bedsores or other discomfort.
● Exercising patients by helping them walk.
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