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Service Representative Data Entry

Location:
McDonough, GA, 30252
Posted:
May 04, 2023

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Resume:

Donna Hampton

McDonough, GA *****

**********@*****.***

+1-470-***-****

* 2+ Yrs. Supervisory Experience

* Proficiency in Microsoft Office Word and Excel

* Type 65 WPM and 13k keystrokes, alphanumeric

* 10+ Yrs. Clerical/Administrative Work

* 2+Yrs. Inventory Control

* 10+ Yrs. Of Customer Service

* 3+ Yrs. Call Center Experience

* 4+ Yrs. General Warehouse; Shipping, Receiving, Scanning, Inbound Freight Management

* 4+ Certified to Operate Order Picker & Electric Pallet Jack Work Experience

Customer Service Representative

Bee Marketing, Inc

January 2023 to Present

As a recruiter I perform job matches for CDL Class A truckdrivers nationwide. I coordinate and schedule orientation and follow-ups to ensure driver placement. Independent Contractor

Quality Cleaning Professionals

July 2018 to Present

* Providing white glove cleaning services to Air BNB locations in the greater Atlanta area. Customer Service Representative

V Dart - Marietta, GA

June 2021 to January 2023

Inbound Customer Care for the Department of Labor Unemployment Insurance Utilizing specialized training to process Unemployment claims to include Account Maintenance, Fraud, and Adjudications Casualty Agent Trainee

Concentrix Property and

March 2021 to April 2021

Online Study to obtain Property and Casualty Agent Licensure Customer Service Representative

NexRep

October 2018 to May 2019

* Processing inbound customer service and sales

* Providing extensive product knowledge to customers

* Accurately collecting customer account and billing information Inbound Freight Supervisor

The Home Depot RLC

September 2017 to June 2018

* 18+ Direct Reports

* Manage all inbound freight to include dock assignments, unloading process, & documentation

* Prepare shift reports to management team, documentation of associate time and attendance in Kronos, perform associate evaluations, & engaged in ongoing Leadership training Shipping Clerk

The Home Depot RLC 8616 General Office

April 2016 to September 2017

* Processing all outbound shipments

* Accurately recording bills of lading for shipment

* Recording shipment information systematically

* Coordinating with vendors, drivers, shipping team, and management to ensure successful daily operations

* Preparation of assignments to warehouse pickers, loaders, and security staff General Warehouse Receiving Clerk

Express Employment Professionals

August 2015 to April 2016

* Scanning inbound product into inventory

* Labeling

Receiving Clerk

Hire Dynamics General Warehouse

December 2014 to February 2016

* Shipping

* Receiving

* Scanning

* Order picking and packing

* Inventory Control

* Quality Assurance

Production Assistant

Southern Sign Fabricators Administrative

February 2013 to January 2015

* Invoicing

* Filing

* Accounts Payable / Receivable

* Quickbooks Database Management

* Manufacturing / Fabrication

Source Corp HOV Blue Cross / Blue Shield of GA Clerical Department March 2011 to January 2012

* Data Entry

* Managed and processed approximately 300 medical claims daily

* Successfully met the needs of insured members, medical facilities, and private care physicians while verifying the accuracy of information and maintain BCBS records for accurate billing.

* Ensured State and Federal guidelines regarding the confidentiality of patient records was strictly enforced

Office Receptionist

MTM Property Management

August 2008 to March 2011

* Answering phone lines

* Taking and posting rental payments

* Scheduling with tenants and vendors

* Filing

* Data entry

* Customer Service

* Administrative support

Education

Associate's degree in Business Administration

Strayer University

Business Administration

Heald College of Business

Tabernacle of Praise Bible Institute

Skills

• Filing

• Warehouse experience

• Fabrication

• Account management

• Microsoft Excel

• Shipping & receiving

• Front desk

• Clerical experience

• Customer service

• Data entry

• Administrative experience

• Inventory control

• Order picking

• Microsoft Word

• Quality assurance

• Microsoft Office

• Accounts payable

• Freight

• Picking & packing

• Medical records

• Sales

• Medical billing

• Accounts receivable

• QuickBooks

• Leadership

• Cleaning

• Packaging

• Database management

• Property management

• Kronos

• Pallet jack



Contact this candidate