Patient Scheduler Front Desk
Resume:
Davita Bradford
Saint Ann, Mo. *****
**************@*****.***
Summary
Coordinated Senior scheduler who is consistently praised by management for strong organizational skills, project management and deadline tracking skills. I am a motivated and capable professional with over 17 years of comprehensive experience.
Education
Shaw High School, Cleveland, OH. – High School diploma
Related Experience
Sera-Tec Biologicals-1991-1995 / Phlebotomy / Customer service
University Hospital---1995-1998 / Internal Medicine / Front Desk / Referrals
Angela Mia 1999-2003 / Food Prep / Customer Service
Mercy Hospital
A level 1 trauma center
Senior Scheduler -March 2012 to 2023
Answer phone calls and e-mails
Scheduling appointments- ensure client coverage
Coordinate within office professionals about schedules, clients, employees and any changes
Scheduling appointments for patient consultations, procedures and visits with medical personnel
Call Center / remote
Epic knowledge
Cleveland Clinic
Family Practice Clinic
Patient Scheduler – December 2005 to October 2011
Answered office phone calls and emails
Scheduled new and existing patients as walk-ins or over the phone
Collect patient’s co-pay and self-pay amounts
Obtained prior authorization for services as needed
Provided education and knowledge of resident’ rights, abuse and neglect and HIPPA policies and procedures
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