English Teacher Customer Service
Resume:
VICTORIA FREED
North Fort Myers, Fl 33903
**********@******.***
Summary
Problem-solving Professional with 15+ years of experience in the education field now seeking a Customer Service position. Successful history of using interpersonal skills to connect with a variety of students, faculty, and parents. Experience with public speaking and communication to present concepts to others in an understandable way.
SKILLS
Communicates effectively, verbally and in writing; establish and maintain effective working relationships; determines work priorities, assign work, ensure proper completion of work assignments; utilize Microsoft Office Suite; solves problems, makes decisions in a timely manner; speaks, provides training; supervise and direct staff Experience
• Pasco School District- Long Term Guest Teacher 6-8
(8/2020-11/2020) Temporary Teacher for teachers affected by Covid-19
• School District of Lee County - 2018-2019 English Teacher 11th grade
Taught and implanted strategies for teaching English mainly to students from Hispanic countries resulting in increased state test scores.
• Time-off working due to marriage and medical 2016 - 2017
• Hernando County School District - 7/2015-2/2016- English Teacher 6-8
Taught creative writing skills for Middle Grades Gifted Education students. Developed and taught College Readiness material resulting in 80% of my students applying to a College or University.
• Kohls Department Store /Spring Hill - Customer Service/ Sales - Holiday Season 2017
Worked floor organization and cash register sales
• School District of Lee County - 2010-2014
Developed personalized teaching methods to educate high school students of all grade levels and backgrounds, which improved individual test scores by 18%
• District of Lee County Alternative Learning School 2008 History Teacher 6-8
Mentored students removed from regular classroom due to discipline and/or criminal issues and maintained calm demeanor in 100% stressful situations
• McGregor Baptist Church of Fort Myers
Student Ministry Assistant- Assisted interim Student Minister in the daily running and planning of the Student Ministry. Managed and supervised student interns in their daily duties.
• Fort Myers High School IB/JROTC Assistant
Assisted International Baccalaureate and JROTC directors with organization, to develop manuals, procedures, and interact with students.
EDUCATION
• Florida Gulf Coast University- Bachelor of Arts (B.A.), Psychology, Graduated with honors, 3.77 GPA, with a minor in Interdisciplinary Studies. Classes included Industrial/Organizational Psychology and worked with professor on university research project. Led and organized community forum with politicians for a straw poll on a community issue.
VOLUNTEER EXPERIENCE
• Fellowship of Christian Athletes Advisor-2010-2014 Led and organized 50-100 athletes in religious team huddles/rallies during and after school. Brought in NFL athletes to speak in school assemblies and practices.
• Samaritan’s Purse/ Operation Christmas Child
Helped inform and organize groups in sending humanitarian filled shoe boxes to war torn countries.
• Operation Support Freedom -
Organized with the Department of State, churches, and community businesses to bring humanitarian aid to the independent states of the former Soviet Union. Traveled to UKRAINE to facilitate and organize distribution of container. Also, raised money and negotiated with health care companies and airlines to bring Ukrainian family to the United States for surgeries and dental care.
• Awards
2010-Nominee Golden Apple Teacher of the Year-Lee County School District
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