Sales Associate Customer Service
Resume:
Enthusiastic and knowledgeable sales associate
that is dedicated and trustworthy. With my ability
to listen and grasp new concepts quickly, I can
deliver exceptional customer service. I am eager to learn and ready to problem solve.
Key Skills
Professional Experience
March 2016 -
Present
Lead salesperson, Supervisor, Line cook
Wafflehouse
May 2013 - January
2016
Assistant manager
Dollar General
Education
GED / Culinary arts
Florida community college at Jacksonville, FL August 2001 - March 2003
Tresa
Blume
Customer service
2775 Society Dr Lot 20
Conway, South Carolina, 29527
**********@*****.***
Excellent communication
Empathetic problem solving
Ability to perform well under pressure
Proactive
Proficient with Microsoft Word, Excel and
PowerPoint with the ability to adopt most
computer systems and technology easily
Cheerful and energetic
Superior organization skills
Effective team player
Dependable, reliable and loyal
Worked independently with minimal supervision.
Served customers with knowledgeable friendly support through every stage of their shopping and purchasing.
Built relationships with customers and community to promote long-term business growth.
Fielded customer complaints and facilitated negotiations. Explain the menu items and implemented suggestive selling. Kept register accurate through correct billing, payment processing and cash management practices.
Quickly advanced within the company and was cross trained in all sectors.
Managed a team of 20+ employees to ensure the store was open and ready for customers by 8 AM each day.
Trained, coached, and developed staff on customer service skills in order to deliver an exceptional shopping experience for our customers.
Ensured that all associates were following company policies and procedures as well as adhering to safety standards at all times. Maintained cleanliness within the store including but not limited to floors, shelves, bathrooms, etc., ensuring a pleasant shopping environment for customers.
Assisted with merchandising efforts such as rotating stock throughout the store based on sales trends and seasonality while maintaining proper inventory levels in-store.
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