House Cleaner Customer Service
Resume:
JOYCE NYAMBURA
Tel: +254-***-***-***
Email: *********@*****.***
PROFILE SUMMARY
Highly skilled and results-oriented Housekeeper with solid academic preparation. Thorough and hand-working house cleaner with 2 years' experience in high-rated hotels. Able to complete an average checkout room in under 20 minutes with no detail overlooked. Friendly and attentive to guests’ needs. Strong team leader with a track record of motivation and development.
PERSONAL DETAILS
Year of birth: 2000
EDUCATION
Housekeeping Training Certificate – Block hotels Kenya; Jan to Mar 2019
Kenya Certificate in Secondary Education- Naivasha Mixed High School; 2015 to 2018
Kenya Certificate in Primary Education- Mirera Primary School; 2007 to 2014 KEY SKILLS AND COMPETENCIES
Strategic Thinking
Strong Business Acumen
Customer Service
Thoroughness
Leadership
Presentation
Communication Skills: I am fluent in English (Writing and Speaking) and can relate to everyone amicably and professionally.
Team Player: Ability to work in a team by offering my expertise when called upon and working with team members to ensure that all duties are completed in time.
Flexibility: Ability to work in fast-paced environments by maintaining calm under pressure and executing my roles effectively.
WORK HISTORY
Housekeeper
Block Hotels Kenya; April 2019 to December 2021
Duties and Responsibilities
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture.
TRAINING
Occupational Safety and Health Training; November 2019 REFEREES
1. Steven Gakere
Skanvey Technologies
Tel: 070*-***-***
2. Leah Wanjiru
Businesslady
Tel: 010*******
Contact this candidate