Front Desk coordinator/receptionist

MARY BENNETT

***** *** ***,, **********, **, ****8, US 417-***-**** ************@*****.***

Multitasking, communication, and interpersonal skills are all excellent. Experienced hospitality professional capable of balancing patient needs with business objectives. Friendly and efficient Front Desk Agent with good phone, computer, and office equipment skills. Mathematical prowess and the ability to manage all front-office operations. Problem resolution

File management

Relationship development

Customer service

Problem-solving skills

Time management

Cash Handling

Business operations

MS Office

Project organization

Regulatory compliance

Communications

First Aid/CPR

Organization

High School // 1987

Sweeny High School // Sweeny, TX

Business Ed

Accounting

Lead Front Desk Receptionist // August, 2007 to June, 2022 Ozarks Family Vision Centre // Branson, MO

I opened the office up and closed it.

My office Manager's name is Karen Wenger. Ph: 417-***-**** Was in charge of a fast-paced front desk operation at a busy Eye physicians facility. Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel.

Collaborated with my team members to handle patients needs from check-in to check-out. Greeted patients upon their arrival, offered assistance, and answered questions to build rapport and retention. Ensured financial accuracy by collecting fees, and payments. Sorted mail and other important data, ensuring that all messages were delivered. Kept track of files and records by putting in place efficient and well-organized filing systems. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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