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Service Representative Remote Part

Location:
Tampa, FL
Posted:
May 04, 2023

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Resume:

VERA-LYNNE DION

**** ********** *****

Tampa, FL 33637

813-***-****

CAREER OBJECTIVE: To obtain a remote part time position in a company where I can put my skills and knowledge to use.

EMPLOYMENT

Scheduler 2005-2023

Edmonson Electric Inc. Tampa, FL 813-***-****

Schedule builder’s jobs using Build Pro (web based program), emails and phone

Build job folders containing all the information to do with the new home

Enter information in a program called CE (Web based program)

Work on all the County web sites to apply for permits and TECO work orders

Type up job contracts, letters of authorization for permits to be pulled

Call in inspections on the County sites and verify inspection results

Use excel to create many different forms to do with all aspects of my job

Pay any red tags that are incurred due to failed inspections

Keep all nine of my supervisors updated on any calls, repairs or scheduling issues

Work with the builders on a daily basis

Customer Service Representative 2003-2005

Waterfront Media, North Adams, MA 413-***-****

Verified customer account information, billing and crediting

Handled many different on-line programs

Official coach for South Beach Diet

Director of Shipping and Receiving 1997-2002

Novtex Corporation, Adams, MA 413-***-****

Directed and trained employees of the spooling department

Stocked and maintained inventory

Verified accuracy of material

Guaranteed customer orders were filled and shipped on time

Verified all receiving and stocked it

Foster Care Provider 1993-1998

Departments of Social Services, Pittsfield, MA

Cared for children in some abusive situations

Provided daycare for children less than five years of age

Assistant Department Manager 1989-1996

Service Merchandise Lanesboro, MA

Scheduled and trained department employees

Created displays and replenished stock

Practiced customer service, P.B.X. and cashier responsibilities

EDUCATION

Mildred-Elley, Pittsfield, MA 01201 CERTIFICATION 2002-2003

Office Technology

* Presidents List * GPA 3.9 * Certificate of Recognition for perfect attendance

QUALIFICATIONS

Proficient using Microsoft Office and Word Procedures

Experienced team player, capable of staying calm in stressful situations

Possess excellent organizational and communication skills

Can adapt to necessary changes quickly and appropriately

Knowledge of Excel and Access

Excellent knowledge of Build Pro

Experienced using American Contractor



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