Customer Service Data Entry
Resume:
Annmarie Palmieri
I am also CPR Certified
Paterson, NJ 07505
*************@*****.***
I have experience in both sales and customer service. I pride myself on insuring that any customer I work with has not only
an excellent experience but is also very satisfied with their purchase. I am looking for employment in either sales or
customer service as I believe this is where I can make the best contribution to your company. I look forward to hearing from
you to discuss how I can be an asset to your team. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Electronic Test Technician
Samsung Electronics - Wayne, NJ
July 2022 to December 2022
Repairing televisions, Blu-ray, DVD,speakers,tablets..order parts,inventory, receiving area, sodering,testing,fork lift
Ride Attendant
The Funplex - East Hanover, NJ
2017 to 2017
to 2017
• Hosted children's parties ensuring smooth flow of scheduled activities
• Coordinated delivery of food and entertainment.
• Supervised, monitored, and secured passengers, started rides and ensured passengers exited safely.
• Erects barrier in front of ride, admitting only as many persons to loading platform as can be seated on ride.
• Keeps order among patrons waiting to ride device.
• May space rides operated in cars or sections to avoid danger of collisions.
• May clean and polish equipment perform other minor maintenance work, like replacing light bulbs.. Cashier
Red Bull Stadium - Newark, NJ
2015 to 2015
to 2015
• Greet customers and communicate with them with in order to determine their orders.
• Take customers' orders and correctly punch them into the restaurant POS.
• Provide customers with information on daily specials and discount deals.
• Service customers' requests and complaint.
• Keep the restaurant manager informed about any serious issues.
• Restock workstation with supplies
• Inform manager about any shortages of items in stock.
• Tally cash at the end of each shift.
• Handle discrepancies according to company policies.
• Ensure the sufficient arrangement of the change prior to the shift.
• Create and maintain cash reports at the end of each day. Waitress
Nautilus Diner - Jersey City, NJ
2015 to 2015
to 2015
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations Cocktail Waitress/Singer
Villa Dominico - Pine Brook, NJ
March 1998 to May 2014
I waited on customers as a cocktail waitress / and was also their live entertainment set on Friday nights in a very fine reportable Italian restaurant in Parsippany NJ. Sales/Customer Service
Max Brenner Chocolate Shop - Paramus, NJ
2013 to 2013
to 2013
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Assists with inventory, including receiving and stocking merchandise.
• Manages financial transactions.
• Provides outstanding customer service.
• Responds to customers' questions.
• Greets and receives customers in a welcoming manner.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Serves customers by helping them select products. Education
GED
Essex County College - East Hanover, NJ
2007
Skills
• De-scalation strategies
• Upselling
• POS
• Packaging
• Restaurant Experience
• Cash Handling ASSESSMENTS Verbal Communication -- Proficient February 2020 Speaking clearly, correctly, and concisely. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Serving Experience
• Food Service
• Host/hostess experience
• Banquet experience
• Retail sales
• Catering
• Bartending
• Food Safety
• Restaurant Management
• Leadership
• Retail management
• Store management
• Assembly
• Mechanical knowledge
• English
• Food Preparation
• Time Management
• Management
• Merchandising
• Culinary Experience
• Cleaning Experience
• Supervising Experience
• Equipment Repair
• Inventory Control
• Kitchen Management Experience
• Communication skills
• Customer service
• Computer literacy
• Computer skills
• Data entry
Certifications and Licenses
Cohoes of Elizabeth NJ
September 2020 to January 2021
Customer Service Lead (CSL)
Food Handler Certification
Additional Information
Key Holder,Trained new hires
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