Brandi Lore

Soon to be certified coding specialist with LOTS of experience

Morganton, NC 28655

adwvwh@r.postjobfree.com

+1-504-***-****

Soon to be graduate that will sit for the CCS exam in November, seeking a position as a coding specialist. I want to be able to utilize outstanding written and verbal communication skills as well as analytical and interpersonal skills in effectively managing billing activities in an organized and timely manner.

Authorized to work in the US for any employer

Work Experience

Dental Insurance Coordinator

Wayne Hollar, DDS - Lenoir, NC

October 2021 to Present

• Submitted electronic/ paper claims documentation for timely filing.

• Responded to correspondence from insurance companies.

• Posted and adjusted payments from insurance companies.

• Identified and resolved patient billing and payment issues.

• Examined patients' insurance coverage, deductibles, possible carrier payment and remaining balances not covered under the policies when applicable.

• Correctly coded and billed dental claims.

• Assisted in maintenance of electronic health record.

• Prepared patient charts accurately and neatly for all clinical staff.

• Adeptly managed a multi-line phone system and pleasantly greeted all patients.

• Diligently filed and followed up on third party claims.

• Contacted patients regarding unpaid and underpaid accounts and resolved any issues. Dental Assistant, Lab, and Scheduling

Barataria Dental - Marrero, LA

June 2013 to Present

Key responsibilities include most of the items listed in the current position in addition to the following items:

Assisted in Endodontic procedures, including assisting the dentist, pre and post-operative x rays. Making temporary crowns.

Taking impressions for crowns, bridges, dentures and implants. Assisted in surgical extractions.

Scheduling appointments, verifying insurance, explaining treatment plans and financing options with patients.

Reviewing dental claims, sending and reviewing pretreatments and rejected claims. Coordinating referrals with outsourced providers, providing patients with coordination of benefits. Dental Assistant/Receptionist

Dr Kurt Launey, DDS - Gretna, LA

October 2019 to May 2021

Prepare rooms for patient treatment. Clean and sanitize dental tools and equipment in accordance with sterilization and disinfectant protocols. Straighten up the room and restock supplies after each patient that was treated.

Prepared and positioned patients for procedures, including prepping and assuring safety devices were used.

Gather patient data, including health history and previous records for dentist to review. Along with maintaining clear and organized dental records and reports. Input patient data into the computer using Dentrix while maintaining a high level of accuracy. Warmly greet patients and assist with any intake or consent forms. Provide patient education on dental hygiene along with pre- and post-op surgical care. Measure and record vitals (blood pressure, temperature and pulse). Accurately record treatment in patient records.

Assist the dentist, hygienist and other personnel by utilizing and obtaining the appropriate supplies needed for each procedure.

Provide individual care for patients with special needs, including education related to specific procedures along with communicating with family.

Set up examination room and dental trays in preparation for each examination and procedure. Verifying dental benefits with all types of insurance, submitting claims, going over treatment plans and collecting payments.

Dental Assistant

New Orleans Children's Dental Center - New Orleans, LA February 2015 to October 2019

Prepare rooms for patient treatment. Clean and sanitize dental tools and equipment in accordance with sterilization and disinfectant protocols. Straighten up the room and restock supplies after each patient that was treated.

Prepared and positioned patients for procedures, including prepping and assuring safety devices were used.

Gather patient data, including health history and previous records for dentist to review. Along with maintaining clear and organized dental records and reports. Input patient data into the computer using Dentrix while maintaining a high level of accuracy. Warmly greet patients and assist with any intake or consent forms. Provide patient education on dental hygiene along with pre- and post-op surgical care. Measure and record vitals (blood pressure, temperature and pulse). Accurately record treatment in patient records.

Assist the dentist, hygienist and other personnel by utilizing and obtaining the appropriate supplies needed for each procedure.

Provide individual care for patients with special needs, including education related to specific procedures along with communicating with family.

Set up examination room and dental trays in preparation for each examination and procedure. Work closely with patient and family to help them better understand their treatment. Formulate treatment plans with restorative dentist and orthodontist. Review all paperwork and treatment plans prior to scanning into Dentrix System. Provide compassionate care and ensure patient comfort through exceptional clinical skills, providing a calm and gentle approach with a positive rapport.

Politely answer phones, confirm all scheduled appointments and surgeries. Perform preventative maintenance on dental equipment along with troubleshooting any malfunctions. Display expert use of Dentrix System.

Instruct patient and family on proper dental hygiene such as proper tooth-brushing and flossing techniques.

Assist the dentist by performing four-handed dentistry and other chair-side duties. Maintain proper universal precautions and infection control procedures at all times. Confirm patient insurance benefits and check claim status. Counsel patients and family about proper nutrition and self-care programs. I was an OR assistant as well with privileges at Ochsner (since 2015) and Children's Hospital (since 2001). Dental Assistant, Coordinator and Scheduling

Dr. Edward Donaldson - New Orleans, LA

July 1999 to April 2013

Key responsibilities included most of the items listed in current position in addition to the following items: Coordinated with all insurance plans verifying insurance coverage. Coordinate and acquire all needed medical clearances from specialist. Schedule any needed pre- or post- op appointments.

Education

Certified Coding Specialist in Medical Billing and Coding DeVry University-Chicago/Loop

May 2021 to Present

Certification in Dental Assisting

US Army Dental Assisting - San Antonio, TX

January 1996 to May 1996

High school diploma in General Studies

Archbishop Blenk High School - Gretna, LA

August 1989 to May 1993

Skills

• Dentrix (10+ years)

• Schedule Management

• Hospital Experience (10+ years)

• Dental office experience (10+ years)

• Infection Control Training

• Chair side Assisting (10+ years)

• Special Needs (10+ years)

• Medical Billing

• Medical Imaging

• Microsoft Excel

• Computer literacy

• Medical office experience

• Medical terminology

• Health information management

• ICD-10

• Medical Coding

• EMR Systems

• Administrative experience

• Customer service

• HIPAA

• Medical Scheduling

Military Service

Branch: Army Reserves

Rank: E4

October 1996 to July 2002

Certifications and Licenses

Expanded Duty Dental Assistant

July 2000 to Present

Louisiana Radiology Certification

September 1999 to Present

Certified Dental Assistant

CPR Certification

AED Certification

BLS Certification

X-Ray Certification

Registered Dental Assistant

Assessments

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Sales: Influence & Negotiation — Proficient

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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