PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

AUDREY M

REED

A

*** ******* **** **, **********, TN 37355, 931-***-****, adwvvg@r.postjobfree.com Certified Phlebotomist confident with venipuncture, arterial, and finger stick blood sampling. Excels in keeping patients calm, preparing specimens, and managing high workflows without errors. Well-versed in HIPAA rules and laboratory standards, as well as most EHR software. Venipuncture and capillary

puncture

Specimen collection and

storage

EMR recordkeeping

Quality assurance Patient care Security compliance Mobile Phlebotomist October 2020 - Current

United Diagnostic Lab Franklin, Tn

Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification.

Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details.

Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods. Kept individuals safe and comfortable during blood and plasma donations. Minimized safety hazards with proper disposal of sharps into approved containers. Collected blood samples per written specifications and established protocols. Certified Medical Assistant November 2018 - October 2020 Legends Family Care Manchester, Tn

Completed intakes, including measuring vital signs and documenting symptoms. Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.

Assisted clinicians with in-office procedures such as venipuncture and injections. Documented information required for patients' specimens and tests completed. Updated records in EHR system, carefully protecting patient information and verifying data. Preserved confidentiality of all patient information in line with HIPAA and internal guidelines Fielded incoming telephone calls and messages and answered basic questions related to office policies and procedures.

Assistant Manager June 2016 - September 2018

Sonic Drive In Pahrump, Nv

Coordinated employee schedules to provide adequate staff coverage. Maintained operational performance by skillfully handling opening and closing tasks. Supported senior managers with day-to-day operational requirements. R

EDUCATION

Maximized employee performance with effective training and close mentoring. Directed daily store operations, including staff management, task delegation, merchandising, and customer service.

Kept all paperwork current and compliant with internal standards and legal requirements. Unit Secretary January 2014 - May 2016

Mercy Medical Center Mission Viejo, CA

Received all incoming phone calls, took necessary action, and directed messages accordingly. Managed unit documentation, including reference books, schedule logs, and pre-admission packets. Responded to patient call lights and coordinated follow-ups as needed with RN. Received, greeted, and assisted visitors, patients, and consulting staff. Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses.

Boosted care effectiveness by developing solid relationships with families, nursing staff, and physicians. Coordinated patient admissions through proactive communication with hospital personnel. Updated patient medical records with direct intake information and transcribed practitioner messages. Certification June 2020

Medical Response Institution, Winchester, Tn