Farm Worker Customer Service

M.D.S. NATHASHA ATTANAYAKE

***/*, *********, ***********, *** Lanka

Cell: +947********

Email: ********************@*****.***

P R O F E S S I O N A L S U M M A R Y

• Utilize social media. Depending on your comfort level with public information, social networking can be a vital tool in accessing employers and job openings. There are dozens of free and paid career networking sites at your fingertips.

• Strong customer service skills and has the satisfaction to deliver great customer experience.

• Passionate hair stylist with thriving freelance business.

• Have styled hair for seven brides with glowing compliments about my work. A R E A S OF E X P E R T I S E

Managing staff and restaurant

budgets.

Hair Cutting/Styling Ordering supplies

Language skills. Customer Service Basic math skills

Administrative skills Decision Making Coloring

Maintaining hygiene, licensing,

safety, and COVID-19 health

standards.

Social media

knowledge

Creativity

C A R E E R E X P E R I E N C E

Cashier <2008 –2010>

John Keels, Sri Lanka.

Receive payments by cash, credit cards, vouchers and debit cards.

Issue receipts, refunds, credits which are due to customers.

Exchange Foreign Currencies.

Checking of counter drawer balances are correct and accurate.

Ensuring adequate change money is available for daily operations.

Attending to customer questions and provide information on procedures and policies.

Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months.

Resolved customer complaints and provided product information.

Calculated total payments received each month and reconciled the results with total sales.

Compiled and maintained non-monetary reports and records. E D U C A T I O N

Hair diploma <2016>

Ramani Fernando

Sri Lanka

Entrepreneurship Develop training programme on New business Creation<2016> vocational training center

Sri Lanka

Hair and beauty NVQ level 4 <2015>

vocational training center

Sri Lanka

Basic Retail programme Vegetables/Fruits Module <2009> John Keells Academy

Sri Lanka

Basic Retail programme Grocery /HH Module <2009>

Jhon Keells Academy

Sri Lanka

G.C.E O/Level <2003>

ST Jhones college

Sri Lanka

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