L
Patricia Lee
***********@*****.**
m
Charlotte United States
SUMMARY
Systematic Office Assistant with distinguished history of decreasing office costs while increasing functionality. Detail-oriented individual offers experience in recordkeeping, multi-line telephone systems and business correspondence. Consistent and meticulous worker committed to top-notch work.
SKILLS
Executive presentation development
Mail management
Meeting planning
Excel spreadsheets
Business writing
Dedicated team player
Professional and mature
Strong interpersonal skills
Strong problem solver
EXPERIENCE
Clerical Office Assistant
Charlotte, United States
Novant Healthcare/ Jan 2019 to Jan 2022
Greeted visitors or callers daily to handle questions or direct to appropriate staff. Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Collected payments, issued receipts and updated accounts to reflect new balances. Documented and routed business correspondence to manage office paperwork. Maintained business records by updating customer information. Mailroom Clerk
Charlotte, United States
The Hartford/ Jan 2017 to Jan 2019
Operated mail processing equipment and manually sorted mail. Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines. Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins. Inspected times, dates, addresses and stamps of incoming and outgoing mail and checked for contraband.
Obtained signatures from recipients to release registered and special delivery parcels. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Office Assistant
Charlotte, United States
Hendrick Automotive Group/ Apr 2015 to Feb 2018
Greeted visitors or callers daily to handle questions or direct to appropriate staff. Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation. Maintained business records by updating customer information. Answered approximately 12 phone calls daily and pleasantly welcomed visitors to office.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Tracked office stock and maintained inventory in neat and organized fashion. EDUCATION AND TRAINING
Some College (No Degree): Business Administration
Strayer University
Charlotte, NC
Some College (No Degree): Business Administration
Rowan Cabarrus Community College
Concord, NC