Banquet Manager

AB Amy Beitler

Carlisle, PA ***** 717-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Knowledgeable Banquet Set Up Supervisor with 3 years of experience in food and beverage service and set up configurations. Strong verbal and written communication skills to properly assign and execute tasks. Regularly and continuously lifts 40-50 pounds to move furniture and push and pull carts and equipment. Supervises and mentors banquet setters while working alongside for maximum productivity.

SKILLS Accurate Recordkeeping

Past Due Account Management

Maintaining Clean Work Areas

Billing and Payment Processing

Operational Efficiency

Schedule Coordination

Event Cleanup

Room Breakdown

Venue Coordination

Hospitality Management

Staff Leadership

Guest Experience Management

WORK HISTORY BANQUET MANAGER 08/2021 to 07/2022

Comfort Suites Inn Carlisle, PA

Organized banquet storage and surrounding areas to facilitate access to products and materials.

Delegated tasks to staff members to maximize production under tight deadlines.

Provided exceptional service to guests by immediately addressing needs and requests.

Hired, trained and scheduled staff to maintain adequate coverage for successful operations.

Oversaw timeliness and quality of food delivery at high-volume events. Interpreted instructions to schedule and set up events to client specifications.

Supervised and mentored kitchen and serving staff. Set up and broke down conference and banquet rooms to meet facility standards and specifications.

Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.

Directed and managed banquet functions for 0-250 person event. LINE COOK/ FOOD EXPEDITOR 05/2021 to 08/2021

Comfort Inn And Suites Carlisle, PA

Maintained speed of service for food orders while minimizing errors and complaints.

Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications. Assisted preparation of food plates, overseeing quality and appearance. Executed and supervised plate preparation according to temperature and condiment specifications.

CNA 06/2019 to 03/2021

Transitions Gettysburg, PA

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

FRONT OF HOUSE MANAGER 03/2017 to 07/2019

Redds Smokehouse Carlisle, PA

Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.

Performed cash handling activities and secured nightly bank deposits. Addressed guest concerns and resolved all issues to guests' satisfaction. Adhered to safe work practices, food safety regulations and corporate guidelines.

Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Resolved guests complaints while maintaining positive customer environment.

Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.

Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.

Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.

EDUCATION High School Diploma 05/1999

Big Spring High School, Newville, PA

Certification Nursing Assistant 08/1997

Harrisburg Area Community College, Harrisburg, PA

CERTIFICATIONS Certified Nursing Assistant

License # 9707657

State: PA

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