Phyllis Bossack-Sampson

Seeking an Executive Director Position

Philadelphia, PA 19104

adwvne@r.postjobfree.com

+1-215-***-****

Certified and knowledgeable healthcare professional possessing over 5 years providing patient care in the capacity of Certified Nursing Assistants and Medical Assistants. Proven success with building and maintaining rapport with patients, colleagues, and key constituents of diverse backgrounds. Developed proficiencies and skills in problem solving, communication, office administration, medical records management, and clinical tasks including blood drawing, performing lab tests, EKG's, assisting nurses, documenting vital signs and administering injections. Willing to relocate to: Township of Hamilton, NJ - Princeton, NJ - Toms River, NJ Authorized to work in the US for any employer

Work Experience

Administrator in Training

Providence Rehabilitation and Healthcare Center at Mercy Fitzgerald - Yeadon, PA April 2021 to October 2021

I learned the key departments of a Skilled Nursing Facility. I spent one month in Social Services, Activities, Dietary, Laundry, Nursing, Business, Admissions, Physical Therapy, Human Resources, Marketing, and Maintenance Departments. I learned what each department does and got to run each department by myself the last two weeks of each. I also spent six weeks with the administrator and learned all about budgets, how to do a projected census, how to break down a P&L report, as well as other tasks as requested. I learned how to manage the building, and I got to run the entire building for two weeks. Unit Clerk/Secretary

AristaCare Health Services - Wyndmoor, PA

September 2019 to January 2020

Answer phones

Book Resident Appointments

Schedule transportation with lifeline medical transportation services Scan and upload resident charts into the EHR

File

Fax

Copy

Assist in other areas as requested by supervisor

Medical Assistant

Cardiovascular Medical Associate's, P.C - Philadelphia, PA May 2017 to July 2017

Performed vitals, drew blood, performed EKG's, various lab tests, and injections on approximately 10-20 patients daily

• Managed patient filing, charting, and documentation to ensure patient accuracy of notes and find them with ease when the patient comes into the office.

• Assisted doctor with examinations and procedures to help decrease patient wait times by 90%

• Oversaw billing and coding to help coordinate necessary treatment with insurance providers

• Created referrals, appointment scheduling, and answered incoming calls and messages while running front desk

Certified Nursing Assistant

Virtua Health - Mount Holly, NJ

April 2003 to August 2006

Assisted 4-8 patients with daily living activities

• Monitored patient vital signs pre and post op surgical procedures, notifying physicians when necessary

• Completed HA1C Testing and PT INR Testing to assist with diabetes blood sugar check and prothrombin time test to see if the patient has the ability to appropriately form blood clots.

• Assisted with minor procedures, emergencies, and toileting to help ensure that the patient does not fall and receives the proper care in an emergency situation.

• Answered call lights to provide patients with necessary assistance Certified Nursing Assistant

Genesis Eldercare - Cinnaminson, NJ

August 2002 to March 2003

Provided support to over 4-12 patients by assisting them with activities of daily living including personal hygiene such as bathing, feeding, dressing, toileting

• Ensured the comfort of patients by answering patient call lights

• Assisted with post mortem care to help ensure that they are as comfortable as possible

• Monitored patient vital signs and notified physicians and nursing staff of any changes

• Assisted with hospice care to improve their quality of life at the end Education

Certificate of Completion in Assisted Living Administrator Course Varius Health - Toms River, NJ

June 2022 to June 2022

Certificate in 120 hour Nursing Home Administrator in Training Program Penn State - Abington, PA

April 2020 to March 2021

Master of Science in Healthcare Administration

South University-Savannah - Savannah, GA

January 2020 to March 2021

Bachelor of Science in Healthcare Management

South University

August 2017 to January 2020

Associate of Science in Medical Assistant of Technology Lincoln Technical Institute - Philadelphia, PA

April 2016 to July 2017

High school or equivalent in General Studies

Delran High School - Delran, NJ

September 1996 to June 2000

Skills

• Communication

• HIPAA

• Healthcare Management

• Records Management

• EMR Systems

• Time management

• Administrative experience

• English

• Hospital experience

• Recruiting

• Customer service

• Conflict management

• Analysis skills

• Documentation review

• Google Suite

• Social Work

• Medical Records

• OSHA

• Accounts payable

• Customer support

• Budgeting

• Accounts receivable

• Revenue cycle management

• Profit & Loss

• Insurance Verification

• System design

• HEDIS

• Accounting

• ICD-10

• Clerical experience

Additional Information

AREAS OF EXPERTISE

Operation and maintenance of bio-medical equipment Medical terminology and medication administration skills Maintained sterile fields and application of dressings Catheter training (foley and straight cath.)

Suction training (closed tracheostomy, open tracheostomy, nasotracheal) Wound documentation and dressing care

Specimen collection (urine, feces, sputum)

Pre-operative and post-operative patient care and monitoring Charting and documentation of patient care

Acute and long-term care experience

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