Human Resources Assistant
Resume:
Phyllis Bossack-Sampson
Seeking an Executive Director Position
Philadelphia, PA 19104
**************@*****.***
Certified and knowledgeable healthcare professional possessing over 5 years providing patient care in the capacity of Certified Nursing Assistants and Medical Assistants. Proven success with building and maintaining rapport with patients, colleagues, and key constituents of diverse backgrounds. Developed proficiencies and skills in problem solving, communication, office administration, medical records management, and clinical tasks including blood drawing, performing lab tests, EKG's, assisting nurses, documenting vital signs and administering injections. Willing to relocate to: Township of Hamilton, NJ - Princeton, NJ - Toms River, NJ Authorized to work in the US for any employer
Work Experience
Administrator in Training
Providence Rehabilitation and Healthcare Center at Mercy Fitzgerald - Yeadon, PA April 2021 to October 2021
I learned the key departments of a Skilled Nursing Facility. I spent one month in Social Services, Activities, Dietary, Laundry, Nursing, Business, Admissions, Physical Therapy, Human Resources, Marketing, and Maintenance Departments. I learned what each department does and got to run each department by myself the last two weeks of each. I also spent six weeks with the administrator and learned all about budgets, how to do a projected census, how to break down a P&L report, as well as other tasks as requested. I learned how to manage the building, and I got to run the entire building for two weeks. Unit Clerk/Secretary
AristaCare Health Services - Wyndmoor, PA
September 2019 to January 2020
Answer phones
Book Resident Appointments
Schedule transportation with lifeline medical transportation services Scan and upload resident charts into the EHR
File
Fax
Copy
Assist in other areas as requested by supervisor
Medical Assistant
Cardiovascular Medical Associate's, P.C - Philadelphia, PA May 2017 to July 2017
Performed vitals, drew blood, performed EKG's, various lab tests, and injections on approximately 10-20 patients daily
• Managed patient filing, charting, and documentation to ensure patient accuracy of notes and find them with ease when the patient comes into the office.
• Assisted doctor with examinations and procedures to help decrease patient wait times by 90%
• Oversaw billing and coding to help coordinate necessary treatment with insurance providers
• Created referrals, appointment scheduling, and answered incoming calls and messages while running front desk
Certified Nursing Assistant
Virtua Health - Mount Holly, NJ
April 2003 to August 2006
Assisted 4-8 patients with daily living activities
• Monitored patient vital signs pre and post op surgical procedures, notifying physicians when necessary
• Completed HA1C Testing and PT INR Testing to assist with diabetes blood sugar check and prothrombin time test to see if the patient has the ability to appropriately form blood clots.
• Assisted with minor procedures, emergencies, and toileting to help ensure that the patient does not fall and receives the proper care in an emergency situation.
• Answered call lights to provide patients with necessary assistance Certified Nursing Assistant
Genesis Eldercare - Cinnaminson, NJ
August 2002 to March 2003
Provided support to over 4-12 patients by assisting them with activities of daily living including personal hygiene such as bathing, feeding, dressing, toileting
• Ensured the comfort of patients by answering patient call lights
• Assisted with post mortem care to help ensure that they are as comfortable as possible
• Monitored patient vital signs and notified physicians and nursing staff of any changes
• Assisted with hospice care to improve their quality of life at the end Education
Certificate of Completion in Assisted Living Administrator Course Varius Health - Toms River, NJ
June 2022 to June 2022
Certificate in 120 hour Nursing Home Administrator in Training Program Penn State - Abington, PA
April 2020 to March 2021
Master of Science in Healthcare Administration
South University-Savannah - Savannah, GA
January 2020 to March 2021
Bachelor of Science in Healthcare Management
South University
August 2017 to January 2020
Associate of Science in Medical Assistant of Technology Lincoln Technical Institute - Philadelphia, PA
April 2016 to July 2017
High school or equivalent in General Studies
Delran High School - Delran, NJ
September 1996 to June 2000
Skills
• Communication
• HIPAA
• Healthcare Management
• Records Management
• EMR Systems
• Time management
• Administrative experience
• English
• Hospital experience
• Recruiting
• Customer service
• Conflict management
• Analysis skills
• Documentation review
• Google Suite
• Social Work
• Medical Records
• OSHA
• Accounts payable
• Customer support
• Budgeting
• Accounts receivable
• Revenue cycle management
• Profit & Loss
• Insurance Verification
• System design
• HEDIS
• Accounting
• ICD-10
• Clerical experience
Additional Information
AREAS OF EXPERTISE
Operation and maintenance of bio-medical equipment Medical terminology and medication administration skills Maintained sterile fields and application of dressings Catheter training (foley and straight cath.)
Suction training (closed tracheostomy, open tracheostomy, nasotracheal) Wound documentation and dressing care
Specimen collection (urine, feces, sputum)
Pre-operative and post-operative patient care and monitoring Charting and documentation of patient care
Acute and long-term care experience
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