Data Entry Sales Associate

DAVIANA BATISTA

813-***-**** *********@*****.*** Tampa FL, 33614

PROFESSIONAL SUMMARY

Sales expert and skilled business development agent bringing strong communication and leads management developed over 6+ year progressive career. Meets demanding revenue quotas by engaging with prospects and overcoming objections. Fosters pipeline development to continually increase client base.

SKILLS

• Lead prospecting. • Territory development

• Pipeline generation. • Data entry

• Business relationship. • Microsoft

management. • Well-organized

• Contract negotiation

• Customer service

EXPERIENCE

BUSINESS DEVELOPMENT AGENT

Dealership Toolkit, 2021 - 2022

• Networked with industry leaders to increase partnership opportunities and drive new revenues.

• Optimized lead generation with multi-channel pipelines for customer acquisition.

• Cold called prospects and detailed product benefits to develop pipeline.

• Monitoring and responding to Internet leads from our website and third party sites

• Determine each customer's vehicle needs by asking the correct questions

• Attending daily sales meetings to review the status of leads with sales managers

• Strong communication skills to deal with customers, employees and vendors

• Follow-up calls to customers - "No Show" on their appointment, previous day appointments and store visits

• Verify customer information and assist the customer in setting an appointment to address their service needs

• Record all activity in dealership's Customer Relationship Management

(CRM) system in accordance to all policies and procedures

• Notify departments of scheduled appointment as defined by dealership process

2

INSURANCE PRODUCER/FRONT DESK RECEPTIONIST

State Farm, 2020 - 2021

• Routed messages, coordinated appointments and directed personnel to various departments.

• Scheduled appointments and documented updates in scheduling software.

• Directed numerous calls per day to appropriate recipients using multi-line system.

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as payment records, claims, or other material.

SALES ASSOCIATE

Finish Line, 2016 - 2018

• Helped customers navigate store, complete sales, and process returns.

• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.

• Created memorable customer experiences by offering personalized sales support.

• Received incoming shipments and reviewed contents against purchase order for accuracy.

EDUCATION

Central High School, Brooksville, FL, Jul 2015

LANGUAGE

Spanish

Intermediate

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