GWENDOLYN ALEXANDER
BROOKLYN, NY • 646-***-**** • ************@*****.***
PROFESSIONAL HIGHLIGHTS:
• Profound ability to provide exceptional customer service
• Strong multi-tasking skills under time constraints
• Excellent interpersonal and communication skills
• Ability to take direction and work well with others CERTIFICATION & LICENSE:
• Food Handlers Certificate (05/2019)
• Valid NYS Driver License
• OSHA-10 General Maintenance
Certification (10/2011)
WORK HISTORY:
The International Academy of Hope, Manhattan, NY
Paraprofessional/Transportation Assistant 07/2019-2/2023
• Provided direct support throughout the school day for special education students ages 5-21
• Assisted students inside and outside of the classroom during academics and mandated therapies by supporting transferring, positioning, activities of daily living and self-care
• Ensured students specific management needs were met throughout the day as outlined on their individualized education plan
• Monitored/directed traffic during student arrival/dismissal for 27 wheelchair accessible buses New York City Parks & Recreation, Queens, NY 10/2017 - 04/2018 Seasonal Maintenance Worker 07/2016 - 01/2017
• Perform exterior maintenance duties throughout several parks and playgrounds in Queens
• Sweep and rake leaves, and safely dispose litter and debris
• Ensure all parks policies and procedures are followed daily to guarantee safety at all times
• Paint park benches and report any graffiti in the park to supervisor
• Perform general cleaning duties such as sweeping, moping and waxing
• Collect and dispose refuse in proper receptacles
• Provide high volume customer service to guests, tourists and families
• Ensure the cleanliness and safety standards are compliant with NYC rules and regulations
• Work as an enthusiastic team member on special projects and public events Little Rock Baptist Church, Queens, NY
Maintenance Worker 09/2014 - 03/2016
• Kept church sanctuary and grounds clean and ready for services
• Performed general cleaning duties such as sweeping, moping and waxing
• Cleaned and sanitized office furniture, fixtures, and restrooms
• Collected and disposed of trash and other refuse in proper receptacles New York City Parks & Recreation, New York, NY
City Seasonal Aide 05/2011 - 0/2015
• Address patrons' concerns and provide directions
• Assisted with Hurricane Sandy cleanup
• Prepared pool facilities ensuring they were clean, sanitized and organized
• Helped general public with inquiries and maintained safety
• Executed safety checks on facility and equipment Americare Inc., Queens, NY
Home Health Aide 07/2007-10/2008
• Assisted elderly clients in daily living tasks
• Administered and monitored client intake of medication
• Planned and prepared nutritious meals according to dietary requirements
• Performed light housekeeping and assisted with errands
• Assisted patients into and out of bed, wheelchair, and navigation EDUCATION:
Allen School of Health Sciences, Jamaica, NY John F. Kennedy High School, Bronx, NY Major: Medical Assisting High School Diploma