Mail Sorter Service Representative
Resume:
AMIYAH DUPONT
Responsible, motivated employee always eager to help and always open to new experiences 2390 Fairburn Rd
Douglasville, GA
**************@*****.***
Work Experience
HCA Florida Orange Park Hospital — Lab Tech Assistant Lowes — Customer service representative
Silverline Windows — Warehouse worker
05/2020 to 05/2021, Bellair-Meadowbrook Terrance, FL
• Collected, labeled and stored lab samples according to laboratory specifications.
• Prepared lab for daily operations by stocking materials and equipment.
• Disposed of laboratory materials and samples using well established guidelines and instructions.
• Used time management and adaptability skills to prioritize and run multiple tests.
05/2021 to 02/2022, Douglasville, GA
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
02/2022 to 08/2022, Lithia Springs, GA
• Worked collaboratively with team to ensure products were manufactured efficiently and on time.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Carried out multiple tasks at a time to ensure product quality and quantity was met.
DHL — Mail Sorter
Rochelle Paint Spot — Cashier/ Sales Associate
Education
Keiser University — Associate Degree
Douglas County High — High School Diploma
Skills
08/2022 to 12/2022, Mableton, GA
• Operated mail processing equipment and manually sorted mail.
• Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
• Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
• Used portable electronic scanner to track parcels and record tracking progress. 10/2022 to Present, Mableton, GA
• Processed customer purchases and returns via cash and credit card.
• Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
• Learned roles of other departments to provide coverage and keep shop operational.
07/2022 to 03/Present
1st year undergrad
Medical Assistant (Associate degree)
Medical billing and coding (Associate degree)
08/2019 to 05/2021
High school graduate.
Specimen preparation · Report and technical writing · Dependable · Team-oriented · Communication · Problem resolution · Healthcare Experienced
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