Henderson, NV *****
**********@*****.***
TRACY BROWN
CORE SKILLS & COMPETENCES
PROFILE SUMMARY
WORK EXPERIENCE
PLANT MANAGER AUGUST 2003-MARCH 2021
Tech Packaging Rancho Cucamonga, CA
Directed 150 production staff and quality control technicians while enforcing product standards, monitoring quality and driving progressive improvement.
Spearheaded daily operations of 212k sq. ft. manufacturing plant and implemented strategies and training, resulting in increased plant safety.
Oversaw employee scheduling, resolved conflicts, hired and trained new and temporary employees, and reviewed employee performance.
Effectively utilized Lean methods and six sigma to identify improvement initiatives associated with productivity, flow, scrap, and inventory reductions.
Managed the plant's day-to-day operations, including documenting and evaluating data, handling machinery/processing and leading all levels of employees and managers.
Drove profitable growth by exceeding customer expectations, achieving KPIs and delivering service excellence.
SPECIAL MEMBERS INTERNATIONAL DESK OCTOBER 1996-AUGUST 2006
Delta Air Lines, Inc City Of Los Angeles, CA
Performed daily administrative functions and provided superb customer satisfaction, contributing to Delta's recognition as the number one corporate airline.
Managed transactions promptly over sales, delayed, cancelled flights, and any issue related to lost/ damaged luggage.
Provided clear and concise information to inquiries regarding schedules and directions, planned routes, computed ticket costs, processed fees, and ticket sales.
EXPERTISE
Operations Management
Production Planning
Strategic Planning & Scheduling
Training & Development
Regulatory Compliance
Inventory Control
Recruiting & Selection
Safety Management
Six Sigma/ Lean Manufacturing Principles
Leadership & Supervision
Issue Resolution
Quality Assurance
Cost Control Improvements
Risk Assessment
Workflow Optimization
EDUCATION
TOURISM AND TRAVEL MANAGEMENT
International Air Academy Ontario, CA
HIGH SCHOOL DIPLOMA
Pomona High School Pomona, CA
Proven ability to strengthen processes, realign teams and overhaul structures to keep operations responsive to changing industry and company demands.
High-impact team player with proven ability to slash inventory variance and error rates through strong management practices and strict adherence to policies and procedures.
Skilled in designing, controlling, and coordinating company operations to boost productivity and attain corporate objectives.
Possess in-depth knowledge of lean manufacturing/six sigma methodologies, plant operations, and inventory control with a cost-conscious approach while maintaining the pinnacle in top-quality output.
Recognized for consistent success in developing systems, processes and procedures to streamline corporate operations, increase revenue and enhance profit performance.
Performance-driven professional with extensive experience monitoring and directing production-related operations, leading all levels of employees, and devising solutions for bottom-line gains, operational excellence, and business growth. Well-versed in developing and implementing strategies to optimize product development, ensure proper quality control, and enforce safety and policy compliance for efficient and successful outcomes. Impressive record of spearheading lean transformation, improving infrastructure and operating stability and driving revenues.