Service Agent Signing
Resume:
KERLINE CESAIRE
Profile
Extremely dedicated individual with 10 plus years of experience in customer service, Nursing Assistant and Hair stylist, with extensive knowledge of airline procedures, service relations especially in fast-paced environments where efficient operations are essential to an airline's
Reputation. Ambitious individual who has
a demonstrated ability to address any needs in a timely manner. Proven success in socializing with different cultures. Eager to work and develop my customer service and management skills in a busy environment and achieve the highest level of employment.
Contact
PHONE:
LOCATION:
CORAL SPRINGS, FLORIDA
EMAIL:
**************@*****.***
SKILLS
Experienced with all aspects of management● Scheduling●
Proficient in use of common industry computer programs and related software● Microsoft Suite●Excellent people skills including sound verbal and written communications● Office Procedures
Flexibility in work hours and routinely willing to work overtime when necessary●Good problem solving skills especially in high-pressure situations●Cultural Diversity●Bilingual in Creole
CORE COMPETENCIES
Vital Signs • Meal Preparation • Grooming
• Bathing/Dressing • Toileting Assistance • Nail/Hair Care• Hygiene Standards • Testing Assistance • Medication Support
• Safety and Monitoring • HIPAA egulations
• Risk Assessment • Healthcare Software
EDUCATION & CERTIFICATIONS
Florida State Patient Care Technician Certified●2017
Stone Academy-Patient Care Assistant Degree●2009
HHA Certified AND First Aid and CPR Certified●2009
GED DIPLOMA●2002
WORK EXPERIENCE
LOVELY JA’DORE STUDIO ● CORAL SPINGS, FLORIDA
OWNER
JUNE 2021–Current
Managed a maximum of six stylists ensuring daily productivity was met through sales of retail products and services provided
customers
Marketed salon through use of the internet, created flyers, maintained positive relationships with business owners in the community
Created weekly schedule for employees and incentive programs to boost morale
Conducted interviews for potential new hires Performed daily/weekly sales reports as well as making bank deposit.
Initiated the admissions process for patient referrals
Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and with internal departments.
BROWARD HEALTH MEDICAL CENTER ● FT. LAUDERDALE, FLORIDA
PATIENT CARE TECHNICIAN (PCT)
SEPTEMBER 2019 – MARCH 2021
Take and record patients’ vital signs.
Provide residents with exceptional personal care services including grooming,and toileting support.
Maintain records and files of facility as per policies and standard operating procedures.
Make and change beds.
Providing daily meals.
Feed and bathe residents.
Assisted licensed nursing staff in providing direct and indirect patient care.
Helped physicians during examinations.
Provided detailed information to patients and families.
Maintained an organized, clean and safe environment.
Helped in the environmental preservation of the nursing unit.
Cleaned and bathed patients.
Upheld confidentiality of patient information.
Phlebotomy and EKG
SWISSPORT INTERNATIONAL INC. ● FT. LAUDERDALE AIRPORT
AIRPORT CUSTOMER SERVICE/CABIN SERVICE AGENT
JANUARY 2015 – AUGUST 2017
Coordinated flight schedules with passenger requests.
Routinely greeted passengers and handled processing procedures.
Dealt with any customer service issues as necessary.
Tracked information on flight bookings and cancellations.
Handled online reservations and prepared related documentation of bookings.
Cleaning the interior part of the aircraft.
familiar with multitasking doing several aircraft on the ground at once.
Having certification trainings on cleaning aircraft.
Rules and regulation on International trash training.
volunteer
COMMUNITY EVENTS……
additional information
Pharmacy Tech. license No. Rpt 55992…..
Florida Signing Agent - Notary No: 233983
Contact this candidate