Entry Clerk Data
Resume:
Connie Keene
Clerical Office Assistant/Receptionist
Wichita, KS 67212
***********@*****.***
I am self motivated and capable of working with limited supervision. Authorized to work in the US for any employer
Work Experience
Telephone Interviewer/CSR
NORC University of Chicago - Wichita, KS
November 2021 to October 2022
• Recorded survey information on behalf of the CDC (Centers for Disease Control and Prevention) regarding Adult and Child COVID vaccinations and Childhood vaccinations.
• Collected data that contributed a better understanding of important issues facing American society.
• Recorded answers by clients through precoded lists or by entering verbatim responses
Front Office/Data Entry Volunteer
The American Heart Association - Wichita, KS
I assisted the directors in preparing for events; Wichita Heart Ball, Heart Walk by doing:
• Front desk, data entry, excel and filing.
• Answered multi line phone system.
• Prepared information brochures and any other work that was assigned or helpful. Data Entry/Billing Clerk
Breakthrough Social Services - Wichita, KS
• Specific responsibilities included entering billing into psychological consult which required accuracy and specific deadlines.
• Pulled, maintained and filed client charts, organized client intake packets.
• Maintained confidentiality of client's files and issues.
Medical Records Specialist
Wesley Medical Center - Wichita, KS
• Pulled charts requiring Dr's signature and/or dictation
• Answered incoming calls from health care facilities and insurance companies with admit and discharge dates.
• Assisted in processing walk-in requests for Release of Information.
• Prepared next day surgery charts.
Office Assistant/Data Entry Clerk
Bulger Cadillac - Wichita, KS
• Provided clerical support to company employees by copying, faxing and filing documents.
• Managed office inventory by restoring supplies and placing purchase orders
• Supported Service, Parts and Sales Departments. Prepared all Data Entry for these departments.
• Answered all incoming calls and transferred to appropriate departments
• Data Entry for Accounting and Administration.
Education
Certificate Program in Medical Office Assistant
Vatterott College - Wichita, KS
July 2004 to January 2005
High school diploma
Wichita West High School - Wichita, KS
Skills
• I am proficient on microsoft office products, internet explorer, excellent typing and data entry skills.Operation of office machines, extensive customer service, multi-tasking, multi-line phone systems, filing. (10+ years)
• Front Desk (10+ years)
• Microsoft Word (10+ years)
• Customer Service (10+ years)
• Microsoft Outlook (10+ years)
• Microsoft Office (7 years)
• Time management (4 years)
• Transcription (10+ years)
• Medical Records (5 years)
• Clerical Experience (10+ years)
• Medical Terminology (5 years)
• Medical Office Experience (5 years)
• Administrative Experience (10+ years)
• Insurance Verification (3 years)
• Data entry (10+ years)
• 10 key calculator (10+ years)
• Typing (10+ years)
• Medical Receptionist (5 years)
• Dealership experience (3 years)
• Office experience (10+ years)
• Phone etiquette (10+ years)
• Multi-line phone systems
• Medical scheduling
• Multi-line phone systems
• Writing skills
• Communication skills
• Math
• Hospital Experience
• Cashiering
• Windows
Assessments
Organizational Skills — Highly Proficient
August 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Customer Service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Verbal Communication — Proficient
September 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Scheduling — Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Working with MS Word documents — Proficient
December 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Call center customer service — Proficient
December 2020
Applying customer service skills in a call center setting Full results: Proficient
Front desk agent (hotel) — Highly Proficient
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Working with MS Word documents — Proficient
December 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Problem solving — Proficient
January 2021
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Proficient
Administrative assistant/receptionist — Proficient July 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Electronic health records: Best practices — Highly Proficient July 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient July 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
October 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Professionalism — Proficient
August 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Administrative support professional fit — Highly Proficient September 2021
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Customer service fit — Highly Proficient
October 2022
Measures the traits that are important for success for customer service roles Full results: Highly Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work motivation — Familiar
September 2022
Level of motivation and discipline applied toward work Full results: Familiar
Front desk agent (hotel) — Proficient
December 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Filing & organization — Proficient
January 2023
Arranging and managing information or materials using a set of rules Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Administrative support professional fit — Highly Proficient September 2021
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Data entry: Attention to detail — Completed
September 2022
Maintaining data integrity by detecting errors
Full results: Completed
Protecting patient privacy — Proficient
December 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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