Frankie Jackson
Rincon, GA *****
*************@*****.***
• Accomplished professional with 10+ years of experience in marketing, content writing, and outreach. Experience in writing.
• Experienced ensuring safe, secure, and orderly environments for customers and staff in corporate and retail settings.
• Utilizes the latest security equipment and techniques to patrol buildings, both in-person and remotely.
• Ensured a positive customer experience by greeting customers, answering questions, and providing directions for where items are located throughout the store
• Excels at minimizing offensive behavior, including theft, by ensuring all customers and visitors are aware of heavy security presence. Thoroughly documents all incidents and actively makes suggestions to management about security improvements and changes. Authorized to work in the US for any employer
Work Experience
Lift Truck Operator
Anatolia Tile + Stone - Port Wentworth, GA
October 2018 to February 2023
Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity. Responsible for the completeness and correctness of all orders filled.
Rework Clerk/Jokey Driver
Shaw Industries - Port Wentworth, GA
April 2016 to July 2022
Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity. Responsible for the completeness and correctness of all orders filled.
Move trailers to and from dock doors based on instructions from supervisors or the shipping office while following all regulatory and company safety standards, policies, and procedures. Equipment Operator:
• Fork Lift
• RF Gun
• Reach Lift
• Jokey truck driver
Amazon Delivery Driver
AMAZON AMZL - Rincon, GA
March 2018 to September 2019
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
Order Picker/Forklift Operator
OA Logistics - Port Wentworth, GA
December 2016 to April 2018
Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity. Responsible for the completeness and correctness of all orders filled.
Equipment Operator:
● Fork Lift
● Electrical Pallet Jack
● Clamp Lift
● Order Picker
● RF Gun
● Reach Lift
Asset Protection Associate
Wal-Mart - New York, NY
November 2004 to December 2016
Surveil and apprehend shoplifters.
● Monitor internal theft and policy violations.
● Product protection.
● Work with law enforcement to apprehend Organized Retail Theft and Credit Card Fraud.
● Safety Team Leader.
● Maintain, teach, and train OSHA and other safety practices.
● Hazardous waste control and containment.
● Documentation of all theft and safety issues and resolutions.
● Train new Asset Protection Associates.
● CCTV.
● Promote profit and reduce loss.
● Inventory Control.
● Enforce all company policies and procedures.
Stocking/Receiving/Inventory Control Associate:
● Unload all trucks within stated deadlines.
● Maintain inventory in the backroom.
● Receive Vendors
● Stock merchandise to the Sales Floor
● Merchandising
● Train New Associates
Security Guard
Arrow Security - New York, NY
2011 to 2012
Part Time-
● Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
● Detected suspicious activities and watched for criminal activities, as well as rule infractions.
● Monitored and reported suspicious activities to local authorities.
● Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
● Circulated among visitors, patrons and employees to preserve order and protect property.
● Secured all doors in the office and main building after hours.
● Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Tire, Lube and Express Technician
Wal-Mart - New York, NY
March 2000 to November 2004
Repair and perform approved services on customers' automobiles.
● Stock out Automotive Merchandise
● Oversee Automotive Back Room
● Train new Automotive Associates
● Customer Service
● Promote Sales
Maintenance-
● Scheduled important routine maintenance and performed same on equipment.
● Troubleshoot defective equipment. Submitted documentation for equipment safety and performance and maintained same.
● Followed and enforced all OSHA and local safety policies and requirements to provide a safe and clean environment for customers and associates.
● Provided hazardous waste containment and its proper disposal.
● Engaged in special projects.
Shaw Industries
Education
High school or equivalent in Graphic Art
Suffolk Community College - Brentwood, NY
GED
Skills
• Maintenance (7 years)
• Hand tools (5 years)
• Equipment repair (3 years)
• Industrial maintenance (9 years)
• Industrial equipment (9 years)
• Tooling (8 years)
• Maintenance (6 years)
• Materials Handling
• Mechanical Knowledge
• Security (10+ years)
• CCTV (10+ years)
• Warehouse experience (9 years)
• Warehouse distribution (9 years)
• Clerical experience (9 years)
• Order Picking
• Pallet Jack
• Facilities Maintenance
• Electrical Experience
• Yard jockey
• Forklift
• Manufacturing
• Basic math
• English
• Reach truck
• Clamp truck
• Order picker
• Scissor lift
• Shipping & receiving
• Load & unload
• Heavy lifting
• RF scanner
• Picking & packing
• Hazmat
Certifications and Licenses
Eqiupment Operator
October 2011 to Present
Forlk Lift
Clamp
EPJ
Reach
Certified Forklift Operator
Security Guard
Driver's License