Customer Service Development Manager

Rami Hilal

S*WOB* Harbour Landing, Regina .SK

Phone : +1-639-***-**** Email : *****.*****@*****.***

linkedin.com/in/ramihilal1b272149/

Authorized to work in Canada with an effective date of availability: May 1%, 2023

HIGHLIGHTS OF QUALIFICATIONS

= Persistent, Ambitious, Bilingual Business Development Manager Holder of a Diploma

of Specialist in Account Management.

= Manage a sales team of nine members in six countries.

= Establishing a company that provides repetitive business for more than three

companies.

= Analyze market trends and market data to be able to draw sales projections

achieved by more than 85 % over three past years.

PROFESSIONAL EXPERIENCE

Business Development Manager 2018-2023

Numou Education Center, Dhahran, Eastern Province- Saudi Arabia

= Creating company and securing the official certification needed to run the company,

establishing a company procedure and job description for different positions.

= Developing a company services basket that leads to secure sustainable business until

2026.

= Recruiting and managing company staff and implementing procedures to link

different company departments.

Key Account Manager 2010-2018

Gerflor, Dammam, Eastern Province Saudi Arabia

= Manage a sales team of nine members in seven different counties, by following up

on day-to-day sales activity and supporting the team with regular visits to existing

and potential customers.

= Report on a monthly basis to the management on Retail sales results and

performance, in addition, highlight necessary action to be taken. Present sales

projection quarterly which is achieved by more than 95% regularly.

= Analyzing potential sales leads and market trends to report new sales trends needed

for product amelioration.

EDUCATION

BBA Bachelor of Business Administration 2000-2005

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