RESUME
Carol M. Miller P.O. Box ***, *** E Main Street, Sharpsburg, MD 21782
*****************@*****.***
GOAL
With solid professional work experience and the ability to learn quickly; I hope to achieve a maximum level of efficiency and
expert application of skill necessary for exceeding the expectations of my employer.
WORK EXPERIENCE
SHEPHERD UNIVERSITY – Shepherdstown, WV FINANCIAL AID MANAGER 2015 JUN - 2021 OCT
Supervise front desk staff as well as all duties performed as Information Systems Specialist
SHEPHERD UNIVERSITY – Shepherdstown, WV INFO SYSTEMS SPECIALIST 2007 JUN - 2015 JUN
Monthly reconciliation of $33 million in financial aid: federal direct loans & PELL, private loans, grants
Data Processing
Mass Communication.
Report writing and preparation
MS Access database management
Operating systems training
SHEPHERD UNIVERSITY – Shepherdstown, WV PROGRAM ASSISTANT 2005 SEP - 2007 JUN
Office of Admissions - entering Transfer Articulation data for degree evaluations
Process new student applications and recruit records
SHEPHERD UNIVERSITY – Shepherdstown, WV CASHIER 2005 FEB - 2005 SEP
Business Office collecting, recording and reconciling cash, credit card and EFT payments
THE BAVARIAN INN & LODGE – Shepherdstown, WV FRONT DESK CSR 2001 MAR – 2005 MAR
Provide outstanding front desk customer service
BACHTELL & COMPANY, PA – Hagerstown, MD STAFF ACCOUNTANT (Public) 1995 MAR – 2000 DEC
Public accounting, bookkeeping, payroll and individual tax preparation for sole proprietors
EASTRIDGE HEALTH SYSTEMS – Martinsburg, WV STAFF ACOUNTANT (Non-Profit) 1994 MAR – 1995 MAR
Managed balance sheet accounts and general ledger, 150 employee weekly payroll
LYCHER, INC – Hagerstown, MD FINANCIAL MANAGER (For-Profit) 1990 JUN – 1994 MAR
Full Charge of all accounting phases G/L, A/R, A/P, P/R, cost accounting, budgets and grant proposals
SKILL SET
Strong written and verbal communication skills
Advanced proficiency in business applications such as MS Suite
Exceptional attention to detail and anomaly resolution
EDUCATION
High School Diploma, High Point High School
Shepherd University, some audited college coursework: Computer Apps and Intro to IT
TRAINING
Ellucian Live 4-day conferences: 2007 Las Vegas, 2009 Philadelphia, 2010 San Francisco, 2011 New
Orleans, 2012, Las Vegas, 2013 Philadelphia, 2015 New Orleans, 2019 New Orleans
CoHEsion: 2017 Orlando, 2017 Baltimore, MD, 2018 Savannah, GA
CPE Credit: 40 hours per year required CPE credit as tax preparer or staff accountant in CPA firm six years.
REFERENCES Available upon request