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Private Investigator Customer Service

Location:
Toronto, ON, Canada
Posted:
May 02, 2023

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Resume:

* *** ****

RE: Private Investigator

Dear Sir or Madam,

I’m a highly attentive and detail-oriented professional with extensive experience in security operations, law enforcement, and fraud prevention, currently seeking a new, challenging role as a Private investigator with SCM Insurance Services. I find myself very strongly drawn to the unique working philosophy that fuels SCM Insurance Services’ operations and believes I am well aligned to excel in the available opportunity.

Throughout the progression of my career, I have developed a highly refined skillset centered on leveraging comprehensive reporting and precise note taking skills to construct detailed and relevant reports beyond expectations. Effectively coordinates with various departments to prevent fraudulent activities and detect potential losses.

My ability to leverage my exceptional skills in training and mentoring new hires to facilitate professional growth.

Below, I have highlighted a sampling of my accomplishments:

Contributed to a significant reduction in fraudulent activities by collaborating with multiple departments and employing a proactive approach to detect and investigate suspicious accounts.

Improved the quality of reports by implementing a specific format for notetaking, utilizing time stamps, and gathering photographic and video evidence.

Remains compliance with security and private investigator policies. Follows rules of detainment and provides information on rights when making arrests. Maintains awareness of legal ramifications of improper arrests and employer liability.

Constructs high-quality reports for management, providing extensive and relevant details. Utilizes a specified format, including time stamps and photographic and video evidence. Reviews video footage to identify key information and examining verbal and non-verbal cues from witnesses as well as records witness consent and full statement is acknowledged.

I encourage you to review my enclosed resume, which will serve to offer a much deeper depiction of my accomplishments and abilities.

I look forward to meeting you in the context of a formal interview to further discuss ways in which I can contribute to your organization.

Warm regards,

Sasha Schlatter

SENIOR INVESTIGATOR

Highly attentive and detail-oriented professional with extensive experience in security operations, law enforcement, and fraud prevention. Utilizes comprehensive reporting and precise note taking skills to construct detailed and relevant reports beyond expectations. Effectively coordinates with various departments to prevent fraudulent activities and detect potential losses. Leverages exceptional skills in training and mentoring new hires to facilitate professional growth. Seeking to apply developed skillset within a new Private Investigation role. Currently owns a personal vehicle fully equipped to undertake any investigative assignments.

CORE SKILLS & COMPETENCIES

Documentation & Reporting

Fraud Prevention

Cross-Functional Collaboration

Security & Law Enforcement

Security Operations

Undercover Investigation

Training & Mentorship

Communication Skills

Safety & Protection

1

PROFESSIONAL EXPERIENCE

Senior Investigator The Bay E-Commerce Facility Scarborough, ON July 2022 – Present

Asset Protection Investigator The Bay E-Commerce Facility Scarborough, ON Nov. 2021 – July 2022

Overview: Performs a wide range of duties, such as conducting routine patrols of the facility, exercising control over access points, reviewing security camera footage, liaising with superiors, adhering to established procedures, conducting comprehensive investigations into incidents of theft, performing internal audits, and escorting individuals off the premises when necessary.

Key Responsibilities:

Cross-Functional Collaboration: Regularly coordinates with customer service, the fraud division, inbound and outbound departments, and inventory control to detect and prevent fraudulent activities as well as receive warnings on the latest trends and methods used in those activities. Employs a proactive approach to flagging and investigating suspicious accounts to prevent potential losses to the company through digital investigation.

Comprehensive Reporting: Constructs high-quality reports for management, providing extensive and relevant details. Utilizes a specified format, including time stamps and photographic and video evidence. Reviews video footage to identify key information and examining verbal and non-verbal cues from witnesses as well as records witness consent and full statement is acknowledged.

Policy Regulations: Remains compliance with security and private investigator policies. Follows rules of detainment and provides information on rights when making arrests. Maintains awareness of legal ramifications of improper arrests and employer liability.

Communication & Conflict Management: Attentively listens to individuals, examining verbal and non-verbal cues to de-escalate situations. Provides constructive remarks and reinforces rules and regulations while staying in contact with the manager to understand the situation.

Training and Mentorship: Conducts the professional development of new hires, facilitating organizational growth through support and supervision, providing clear explanations of emergency protocols.

Auto Body Damage and Collision Repairer TTC Hillcrest Complex Toronto, ON 2019 – 2019

Tool Rental Associate Home Depot, Stockyards Branch Toronto, ON 2017 – 2019

EDUCATION & TRAINING EXPERIENCE

License, Basic Security and Private Investigator Canadian School of Private Investigation and Security Ltd. 2020 – 2021

Private Investigator Advance Training

Coursework Completed: Surveillance Report Preparation Undercover Investigations Taking Statements & Background Research



Contact this candidate