Susan Salsman
Lewisville, TX 75077
*********@*****.***
Objective: To obtain a position as an Administrative Assistant or Patient Services Specialist. I am searching for a professional company where my enthusiasm and professionalism will contribute to a team-oriented atmosphere and success.
Medical Insurance Specialist
RemX (McKesson) – temp job – October 2022 to November 2022 – Making outbound calls to multiple insurance companies, performing Medical Benefit investigations to determine eligibility for services and products, performing medical insurance verifications and Prior Authorization follow-ups, and working with carriers to ensure coverage of medication at the request of the Provider on behalf of the patient.
Medical Office Specialist
OmniSpine Pain Management – August 2020 to January 2022 – Checking patients in and out, verifying insurance, scheduling patient appointments, collecting copays and past due balances, calling and confirming patient appointments, scheduling referrals, scanning in new patient paperwork, answering phones, helping back office with vitals and rooming patients and doing post op after procedures.
Eclipse Imaging and Pain Management – November 2018 to August 2019 – Checking patients in and out, verifying insurance, scheduling, and verifying patient appointments, collecting copays, deductibles and co-insurances, answering phones, making new patient charts, burning radiographic images onto CD’s, entering and scanning patient documents through Allscripts along with various other job duties.
Medical Receptionist
Epiphany Dermatology - August 2017 to September 2018 - Checking patients in and out, collecting copays, posting charges and payments using Advanced MD, printing super bills, scanning patient demographics into computer, verifying insurance when needed, scheduling patient appointments and balancing and scanning End of Day to billing department.
Medical Receptionist
Flower Mound Family Health Center - August 2015 to December 2016 - Checking patients in and out, verifying insurance, scheduling and verifying patient appointments, collecting copays and past due accounts, answering phone, making new patient charts, filing, balancing cash drawer along with other various job duties.
Insurance Coordinator
Flower Mound Pain and Spine - April 2015 to July 2015 - Verifying and obtaining patient eligibility and benefits, obtaining PCP referrals, pre-authorizations for prescription medications, specialty pharmacy medications, and surgical procedures as well as explaining patient responsibility such as copays, deductibles and co-insurance, answering phones, scheduling patient appointments and covering for check out during lunch hour.
Education:
Medical Office Specialist Certificate in Medical Transcriptionist/Medical Office Specialist
IBC - Lubbock, TX 1992 to 1993
Skills: Proficient in Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, e-Clinical, Advanced MD, EMA, Allscripts, Varian, Centricity, Medical Manager, MediSoft, Ceridian, Dictaphone machine, Lanier machine and typing of 45 words per minute.