VICTORINE, NKEMDIRIM OBIAGWU

No.*** Aluu- Elikpokwu-odu Road Rukpokwu, Port Harcourt, Rivers State. 070********, 080********

adwvdb@r.postjobfree.com

CAREER OBJECTIVE

Reliable, Value-oriented, Confident, and competent professional bringing dedication with experience in accessing documentation, Business communication documentation, Public Speaking, team management

improvements with best of my efforts in achieving the organizational goal through my academic and technical abilities and understanding based on continuous learning and able to grow with a progressive organization. I possess strong communication skills and problems solving capacity, skilled in planning and managing complex situation due to a broad knowledge in a wide number of areas ranging from in proficiency, general services operations, marketing techniques aimed at achieving desired goals of profitable, client acquisition and retention and customer satisfaction.

AREA OF EXPERTISE

People Management, Enhancing Team Work, Data Entry, Strong Organizational Skills, Negotiation and Persuasion Skills, Detail Oriented, Excellent Written And Verbal Skills, Proficient in Statistical Package for Social Sciences (SPSS), Microsoft Suite Proficiency, Business Acumen and Proactive, Result Oriented. Professional and Discreet. Project Planning and management, Relationship Building and Networking.

WORK EXPERIENCE

Sales Representative Revelation Toys & Party Packs DECEMBER 2022 – MARCH 2023

•Effective communication of the existing goods and services to the customers

•Promotion of goods and services to the customers

•Confirming the availability of goods and services

•Responding to customer calls to confirm bank transaction

•Taking inventories of incoming and outgoing items

•Taking record of sales for each day

Customer care/Logistic officer Peace Mass Transport Company,Rumoala,Porthacourt,Rivers State. March 2021 – NOVEMBER 2022

I provided oversight for acquisitions, issue, disposition and accountability of assets and supplies; supervised and coordinated the movement of equipment utilizing a wide range transportation methods.

Answering questions about a company’s products and services

Processing orders and transactions

Resolving issues and trouble shooting technical problems

Delivering information about a company’s offering

Providing proactive customer outreach

Handling customers complaints

Collecting and analysing customer feedback

Ensuring customer satisfaction

•Analyzed the cost and operational effectiveness of systems and the affordability of employee requirements, ensuring that material resources were allocated in a timely, functional and fiscally responsible manner.

•Conducted analysis and reported recommendations for changes in processes, policies or procedures in view of resource requirements and changes in organizational structure.

•Served as customer liaison to conduct training, resolve general policy and subject-specific issues within the customer base.

•Managed and reviewed, daily maintenance reports; providing financial expertise and guidance to subordinate units; briefing Operations Officer in Charge on cost analysis daily

•Developed and implemented procedures for processing incoming goods and personnel

•Researched, tracked, and expedited supply parts for maintenance operations

Editor To the Editorial Board,Tansian University Newspaper 2018

Coordinating print publishing cycle and managing content areas

Setting publication standard and establishing goals and expectations

Suggesting stories and generate headlines in alignment with targeted audience preference

Administrative Officer Intern, National House of Assembly, Abuja 2017

Provided administrative support to Branch Managers in reference to administrative duties Composed, typed and proofread correspondence, screened telephone calls, scheduled meetings, arranged tickler files and made travel arrangements

•Provided comprehensive administrative support for executive-level staff.

•Supported complex, deadline-driven operations, and resolved issues.

•Coordinated orientation for all new employees.

•Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.

•Managed accounts payable, receivable and payroll, while overseeing administrative budget as well as preparing expense reports.

•Completed daily reports for various information such as Census and staff hours.

•Performed collection calls on delinquent accounts and attempted to collect and work out payment arrangements.

•Utilized excellent communication and customer service skills to visitor

OTHER WORK EXPERIENCE

Intern (NYSC), Ministry of Information, Uyo March 2020- Feb 2021 Writing and deliver news stories with the reader's perspective in mind Receive assignments or investigate news leads/tips.

•Collect, verify and analyze thoroughly newsworthy information.

•Assembling findings into a stable story

•Providing Administrative support and managing queries

•Abide by journalism’s ethics and codes

EDUCATIONAL QUALIFICATIONS

BSc. Mass Communication 2019 (Second class honors, Upper-division) Tansian University (Umunya Anambra State)

TECHNICAL SKILLS

Project management

Observational skills and critical thinking

Diplomatic, time management, Excellent attention to detail in an office management work situation.

Analytical ability

Fluent in English and French

CERTIFICATIONS

Food processing and safety. Feb 2021

General Health, Safety And Environment (HSE 1,2 & 3) In View British International Safety Organization (Novelle Center)

INTEREST

Food policy, People management, Tech trends and Problem Solving.

REFERENCEs

Eng Mohammed Bashir Layya (Director facility management, National House of Assembly, Abuja).Email:adwvdb@r.postjobfree.com.

Phone number:081********

Mr.Nze u Nze(Chief Editor Tansian University Newspaper)adwvdb@r.postjobfree.com

Phone number:070********

Mr.Mac David Ekene(Logistics Supervisor,Peacemass)

Phone number:080********