Customer Care Specialist
Resume:
Elizabeth Wilson
Detroit, MICHIGAN *****
******.**********@*******.*********.***
Summary
Pleasant customer care specialist skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash register systems and all types of transaction processing. Dedicated work ethic and commitment to team contribution.
Skills
Problem Solving
Point of Sale Systems Proficiency
Troubleshooting Malfunctioning Equipment
Account Discrepancy Resolution
Merchandise Display Maintenance
Customer Service
Experience
Amazon July 2021 to Current
Warehouse Associate
Hazel Park, MI
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Avis Budget Group August 2021 to August 2022
Rental Sales Agent
Romulus, MI
Delivered updated and accurate information in response to guest inquiries.
Resolved customers' complaints regarding products or services.
Delivered exceptional service by greeting customers, taking orders and filling each accurately.
Prioritized and organized tasks to efficiently accomplish service goals.
CVS Pharmacy September 2018 to August 2021
Pharmacy Technician
Detroit, MI
Established or maintained medications and other patient profiles.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education and Training
Oakland Community College Expected in March 2024
Business Administration and Accounting
Bloomfield Hills, MI
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