Desk Receptionist Customer Service Rep

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

O

®

LaFanda Green

@ Las Vegas, NV 89121 *2-702******* <4 ********@*****.***

Performance Tracking and e Managing Reception

Evaluations e Staff Management

Account and Territory e Issue and Conflict Resolution

Management

Coaching and Mentoring

MANAGER 06/2019 to CURRENT

Queensdom Catering

Maintained professional, organized, and safe environment for employees

and patrons.

Established team priorities, maintained schedules and monitored

performance.

Reduced waste and pursued revenue development strategies to keep

department aligned with sales and profit targets.

Successfully managed budgets and allocated resources to maximize

productivity and profitability.

KITCHEN WORKER 08/2021 to 05/2022

America Restaurant

Followed recipes and chef instructions to prepare food correctly.

Maintained clean, trash-free workspaces to maximize productivity and

safety.

Made food according to standard recipes with requested changes for

customer satisfaction.

CASHIER 09/2017 to 11/2018

Cannery Casinos Las Vegas, NV

Counted money in cash drawers at beginning and end of shifts to maintain

accuracy.

Identified and resolved discrepancies and errors in customer accounts.

Handled cash with high accuracy and took care to check bills for fraud.

Performed cash, card and check transactions to complete customer

purchases.

FRONT DESK RECEPTIONIST 07/2015 to 08/2016

Cannery Casino & Hotel Las Vegas

COLLECTIONS REPRESENTATIVE 01/2006 to 04/2008

Credit One Bank N.A. Las Vegas

Las Vegas High School, Las Vegas, NV 05/1999

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