SUMMARY
SKILLS
WORK HISTORY
TASHA BRYANT
*** ***** **** ****, **********, MS 39654
Cell: 601-***-****. ************@*****.***
I continually maintain a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Highly organized and detail-oriented with more than 10 years experience supplying thorough, organized administrative support to all of my superiors. Technically-adept with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for entities. I attempt to go above and beyond basic administrative tasks and take on multiple projects at once. Excellent work ethic and strength in boosting company morale. Above all, I am quality-focused and committed to approach administrative tasks with tenacity and attention to detail. 60-85 WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Flexible
Accurate and detailed
Excellent planner and coordinator
Social media knowledge
Medical billing
Pleasant demeanor
Appointment setting
Team building
Invoice processing
Multi-line phone proficiency
Critical thinker
Employee training and development
CMS-1500 billing forms
Filing and data archiving
HIPAA compliance
11/2015 to Current Counselor Assistant
MS Department of Rehabilitation – Brookhaven, MS
Maintained detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use. Owned and addressed client needs and product issues from inception to resolution. Provided high level and in depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.
Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results. 05/2013 to 10/2015 Sales/Customer Service/Inventory Copiah Supply Inc. – Hazlehurst, MS
Created sales contacts with on- and off-premise accounts. Wrote sales contracts for orders obtained and submitted orders for processing. Met existing customers to review current services and expand sales opportunities. Prospected and conducted face-to-face sales calls with business executives and owners throughout assigned territory.
05/2011 to 05/2013 Billing Manager-Medical Office
Copiah Medical Associates – Hazlehurst, MS
Evaluated consumer reports on a monthly basis.
Generated invoices upon receipt of billing information and tracked collection progress.
Processed accounts payable for 5 providers/Physicians. Tracked financial progress by creating quarterly and yearly balance sheets. Streamlined daily reporting information entry for efficient record keeping purposes. Managed and responded to all correspondence and inquiries from customers and vendors.
Communicated with customers to identify and resolve outstanding payments. Communicated with customers to identify and resolve outstanding payments. Developed monthly, quarterly and annual profit and loss statements and balance sheets.
06/2009 to 05/2011 Receptionist
Community Health Clinic – Forest, MS
Answered and quickly redirected up to 5 calls per phone. Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates. Greeted numerous visitors, including VIPs, vendors and interview candidates. EDUCATION
ACCOMPLISHMENTS
AFFILIATIONS
REFERENCES
Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Completed data entry, tracked resumes and maintained the applicant tracking system.
Screened all visitors and directed them to the correct employee or office. Obtained signatures for financial documents and internal and external invoices. 2009 Associate of Applied Science: Medical Office
Copiah-Lincoln Community College - Wesson, MS
2009 Associate of Applied Science: Medical Billing and Coding Copiah-Lincoln Community College - Wesson, MS
2001 High School Diploma:
Hazlehurst High School - Hazlehurst, MS
While attending Copiah-Lincoln Community College, I was awarded Student of the Year, while obtaining a 3.8 GPA as a Dual-majored, Non-tradition student. Alumni of CO-LIN Wolfpack
Alumni of PTK (Phi Theta Kappa)
Member of NRA (National Rehabilitation Association) Member of RAM (Rehabilitation Association of Mississippi) 1. Lisa Erwin- Known for almost 15 years- friend
Nursing Instructor
Email- *********@*****.***
2. Shon Durr-Byrd- Known for almost 10 years- Former Supervisor Office Manager
Email- ************@**********************.***
3. Samantha Stroud- Known for almost 10 years- Former Co-worker Nurse
Email- **********@*****.***