Mercedes Young

Phlebotomy tech

Washington, DC **019

adwv7g@r.postjobfree.com

+1-240-***-****

To obtain a career opportunity that will utilize my years of Customer Service and Food Service experience, training, knowledge and offer an opportunity for advancement. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Driver

Lyft - Washington, DC

April 2020 to Present

Insure that each passenger gets to there location safe and efficiently. Front Waiter

The Hamilton - Washington, DC

June 2017 to April 2020

Ensure that all guest needs are meet .

To GO Wait Staff/ Server

TGI Friday's - District Heights, MD

November 2013 to January 2016

• Served food and drinks.

• Collected payments and ringed sales.

• Set up tables.

• Wrap and pack take away food.

• Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

• Train new restaurant employees on the restaurant's culture and practices.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Receive and record dining reservations on the telephone.

• Compared Cash-Out Report and researched any discrepancies identified.

• Ensure neatness and cleanliness of stations.

• Present menus, make recommendations and take orders.

• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion.

• Prepare food and beverages when needed.

• Resolve guests' concerns in a prompt manner.

• Liaise between staff and customers to ensure great service.

• Ensure the quantity and quality of food is up to standards for the guest. Hostess/ To Go Wait Staff

TGI Friday's - District Heights, MD

February 2012 to February 2013

• Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages and to be seated in the bar area.

• Greet guests and patrons personally as they enter into the establishment.

• Check with customers to ensure that they are seated in a timely fashion and take action to correct any problems.

• Serve as a host with primary responsibility for greeting and providing information and assistance to customers.

• Receive and record dining reservations on the telephone.

• Ensure the proper setup of dining and service areas.

• Politely request guests to wait in waiting area if no table is available.

• Assist serving staff when needed.

• Prepare food and beverages when needed.

Barista/ Cashier

Mayorga Coffee

June 2010 to October 2012

• Mixed ingredients to prepare coffees and other specialty drinks.

• Collected payment and operate a cash register.

• Plan, organize, and control the operations of the barista area.

• Compared Cash-Out Report and researched any discrepancies identified.

• Trained new restaurant employees on the restaurant's culture and practices.

• Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant.

• Create drink recipes.

• Recommend alternative items if product is out of stock.

• Kept stations sanitized and cleaned at all time, up to and including brewing equipment, glasses and dishes.

Education

Certified in Phlebotomy

Care healthcare organization - Fort Washington, MD April 2021 to September 2021

Registered Medical Assistant

Med Tech College - Silver Spring, MD

2011 to 2012

Diploma

Wilson Senior High School - Washington, DC

2001 to 2005

Skills

• Server (8 years)

• Customer Service (8 years)

• POS

• MS Office

• Word

• Coffee Experience (4 years)

• Barista Experience

• Triage

• Vital Signs

• Food Preparation

• Experience Administering Injections

• Patient Care

• EMR Systems

• Driving

• Phlebotomy

• Venipuncture

• Host/Hostess

• Medical Office Experience

• HIPAA

• Clerical Experience

• Insurance Verification

Certifications and Licenses

Phlebotomy

September 2021 to September 2023

Additional Information

• Highly skilled in preparing food in accordance with the highest of sanitation standards.

• Organize and complete work activities effectively, efficiently, and in accordance with established priorities.

• Functional knowledge of assembling and serving trays in accordance to orders and health requirements.

• Strong interpersonal, listening, and rapport-building skills, with aptitude to effectively communicate with customers, coworkers, business associates, and management, maintaining a positive work environment.

• Works well independently as well as collaboratively in a team environment.

Contact this candidate