Medical Assistant Customer Service

ALYSSA

BELTON

** ***** ****** ****, ********, MS 39429, 601-***-****, **************@*****.***

PROFESSIONAL SUMMARY

Focused young woman who always delivers consistent and professional work for every assignment. Offers 10+ years in the customer service industry environments and top-notch abilities in Sales.

Motivated and driven to meet customer needs with expert and offer support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

SKILLS

Time management

Microsoft Word

Public speaking

Task prioritization

Multitasking

Google Drive

Social perceptiveness

EXPERIENCE

Secretary

Pearl River Valley Opportunity, Inc. Columbia, MS

March 2012 - November 2018

Supported staff and customer meetings, creating agendas, coordinating spaces, and taking minutes.

Maintained calendars, updating staff diaries with new meetings, appointments, and travel plans.

Drafted and distributed routine correspondence, including bulk mailing.

Handled calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.

Kept office equipment stocked and ready for use, handling malfunctions personally to prevent delays.

Completed accurate payroll by carefully tracking and verifying time in.

Salesman

Wolfe Lumber Yard Columbia, MS

November 2018 - February 2020

Created positive first impression in prospects with well-maintained appearance and knowledgeable responses to questions.

Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections.

Boosted sales of products by staying on top of offerings, market trends, and competitor activities.

Delivered exceptional sales support by staying current on offerings and company processes.

Capitalized on market opportunities consistently by monitoring competitor actions to understand trends.

Maximized customer satisfaction by quickly responding to any concern or request.

Student

Institute of Health and Technology Hattiesburg, MS

February 2020 - April 2021

Obtained a Medical Assistant Certification

EDUCATION

Diploma

East Marion High School, Columbia, MS

May 2010

Medical Assistant Certification

Institute of Health and Technology, Hattiesburg, MS

March 2021

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